Customer Voice
Authentic reviews written by customers from their real experiences.Customer Voice
WIFI
Convenient and Satisfactory Service
I would recommend it to friends and family. It's very easy to use and offers good value for money. The internet worked well for everything I needed, and I didn't notice any significant slowliness in the connection. I took 3GB per day but could have managed with just 1GB as I never used that much. Overall, I got exactly what I wanted.
WIFI
Satisfaction with Easy Process
The process at the airport was super easy, and the staff were very nice. I booked online three days in advance and everything was ready when I got to the desk. It came with a small case and charger, and the setup was also very easy—just scanned the QR code on the device.
WIFI
Satisfactory Experience Overall
The reservation and pickup process was easy, and the equipment and plans were great. I had no issues with speed or connectivity and overall, I am very satisfied. I am a repeat customer with multiple trips to Japan.
WIFI
Good Coverage and Connection Speed
The coverage in Hokkaido and Tokyo is excellent, and the internet connection speed is generally very good.
WIFI
Very Satisfied
I think it would be great to have more drop boxes in the airport. It was very efficient for 5 devices, and I never lost signal even when I went to a temple in a hill. I had the unlimited plan, and overall, I am very satisfied.
WIFI
Overall Very Satisfied
I had a very good impression overall. The internet connection speed was super fast, and I had more data than I needed. However, I wasn't able to connect in the woods on the Kumano Kodo hiking route, which was disappointing. It worked well in other areas, though.
WIFI
Simple and Convenient Service
I found the pick-up and drop-off process to be easy enough that I would recommend it to friends and family.
WIFI
Great Connectivity and Value for Money
I would recommend it to friends and family because it eliminates the hassle of searching for Wi-Fi and is always connected. It connects quickly every day after charging, has no problems at all, and I feel it's worth the money.
WIFI
Easy and Satisfactory Product
I would recommend it to friends and family because the pick-up and drop-off were easy, and the setup was smooth. There were no issues with the product, and I felt the internet connection speed was excellent.
WIFI
Amazing Wi-Fi Experience
Since I started using Ninja wifi, everything has been amazing. I have not encountered any issues with the speed of the wifi, and it worked well when I needed it. The data plan is awesome, and overall, this is my 5th time using the service, and I loved it.