Terms of Use

Article 1 (Scope of Application)

These Terms of Use shall apply to the cases where contract applicants (hereinafter referred to as the “Applicants”) utilize the rental services (hereinafter referred to as the “Services”) of data communication equipment and its accessories (hereinafter referred to as the “Communication Equipment, Etc.”) provided by Vision Inc. (hereinafter referred to as the “Company’).

Article 2 (Policy on the Protection of Personal Information)

1. The Company shall manage the personal information of the Applicants appropriately with the care of a prudent manager, in consideration of the purpose of the “Act on the Protection of Personal Information”.
2. For provision of the services (guidance about the products and services, implementation of questionnaire surveys, etc.), request for charges and the guidance for the services provided by the Company group, personal information shall be used for the purpose described in the Regulations for Handling the Personal Information stipulated by the Company and shall not be used for any purpose other than this purpose.
3. In order to use the Services, a membership registration shall be required. For members, it may sometimes happen that the Company will communicate to the registered contact addresses by the notification methods (e-mail, telephone, mail, etc.) stipulated by the Company, individually or all together, according to necessity.

Article 3 (Change of These Terms of Use)

It may sometimes happen that the Company will change these Terms of Use without obtaining approval from the Applicants. In such case, the Company shall notify the Applicants of the changed Terms of Use by the method stipulated in Article 6 (Method of Notification) and after that the changed Terms of Use shall apply.

Article 4 (Change of the Contents of the Services)

It may sometimes happen that the Company will change the usage charge of the Services and the contents of the services supplemental to the Services without obtaining approval from the Applicants. In such case, the Company shall notify the Applicants of the changed contents of the services by the method stipulated in Article 6 (Method of Notification) and after that the changed contents of the services shall apply.

Article 5 (Execution of a Contract)

A contract shall be executed when an Applicant completes the application according to the procedures designated by the Company and the Company approves it accordingly.

1. For approval of an application, in order for the Company to inform that the Company approves the application, the Company shall send a e-mail with the case name “【Confirmation of order】We accept the order” to the registered e-mail address of the Applicant or notify the Applicant accordingly by means of various communication means, such as by mail.
2. If the Company judges that the Company cannot prepare the services which an Applicant wishes or the Company cannot provide an Applicant with the services due to other circumstances even after the Company accepts the application, the Company shall notify the Applicant accordingly by the method stipulated in Article 6.
3. If approval has already been given for the cases in the preceding paragraph 2, the Company shall immediately implement the cancellation procedure and take measures to prevent processing the charge to the Applicant.

Article 6 (Method of Notification)

For matters related to these Terms of Use and the Services, the method of notification by the Company to the Applicants shall be by the methods designated by the Company, such as in writing, by e-mail (short message service (SMS), etc.), telephone, and posting to the website operated by the Company.

Article 7 (Use Period of the Services)

1. The accountable period shall be per unit of one day for the period of use of the Services. The accountable period shall be the travel period specified by an Applicant at the time of application but shall be changed if there is a change in the content advised by the Applicant.
2. If the Company cannot confirm that the Company has received the Communication Equipment, Etc. at the Company after passage of the deadline for its return, an extension charge arises until the time when the Company confirms that the Communication Equipment, Etc. has been returned to the place designated by the Company.
3. If an Applicant offers to use the Services for more than thirty (30) days, or the Company must examine the use of the Services by an Applicant for a certain period due to other circumstances, the Company may discuss this separately with the Applicant.

Article 8 (Application Procedure)

1. The Company requires that an Applicant shall enter the necessary information in the application form designated by the Company or on the online application screen of the Internet, and submit it to the Company by the closing date for application after the Applicant consents to these Terms of Use and important explanation items in advance.
2. The communication line for the Communication Equipment, Etc., which the Company shall lend, shall be designated by the Company, and the Company shall decide it immediately before lending the Communication Equipment, Etc.
3. The Company may not approve an application for this Contract if an Applicant is subject to any of the following items. In such case, if the Company refuses an application, the Company shall notify the Applicant accordingly.
  • 1.There is a reasonable ground that an Applicant is likely to violate this Contract;
  • 2.It is likely that an Applicant may fail to pay any of the obligations under this Contract;
  • 3.An Applicant has deliberately entered false information in the application form for this Contract;
  • 4.It is likely that an Applicant may use the Services illegally or in a form which is clearly against the public order or morality;
  • 5.It is likely that an Applicant may use the Services in a form that is likely to damage the credibility of the Company or the Services; or,
  • 6.The Company judges that it cannot provide the Services due to other circumstances.

Article 9 (Assignment of Rights, Etc.)

An Applicant shall not assign or transfer the rights or obligations under this Contract to a third party.

Article 10 (Change of Applicant Information)

1. If an Applicant changes the Applicant's information submitted in accordance with the procedure stipulated in Article 8, the Applicant shall notify the Company of such change without fail.
2. If the Applicant fails to send the notification stipulated in the preceding paragraph to the Company and therefore the Services cannot be used since the situation does not correspond with the Applicant's and the user’s status, the Company shall not be responsible for such case.

Article 11 (Delivery of the Communication Equipment, Etc.)

1. An Applicant shall receive the Communication Equipment, Etc. from the Company, or the business operator designated by the Company, by means of any of the methods below. If the Applicant receives the Communication Equipment, Etc. outside Japan, the Communication Equipment, Etc. shall be delivered by the day before the scheduled departure day in principle.:
  • ・Method to send the Communication Equipment, Etc. to the place designated by an Applicant (either in Japan or abroad) by a home delivery service or mail;
  • ・Method to directly receive the Communication Equipment, Etc. at the delivery counter at the airport designated by the Company;
  • ・Method to receive the Communication Equipment, Etc. at the business office or branch of the Company, or the overseas business operator associated with the Company;
  • ・Method to directly receive the Communication Equipment, Etc. at the overseas delivery counter designated by the Company;,
2. If an Applicant wishes to deliver the Communication Equipment, Etc. beyond the deadline for the application, the Company may accept the offer from the Applicant by separately receiving "special preceding handling charge" that is calculated according to the details of the separate handling from the Applicant, only if the Company judges it possible to accept it.
3. If the Company cannot deliver the Communication Equipment, Etc. to the Applicant by the scheduled delivery day, or the Applicant cannot take delivery of the Communication Equipment, Etc. by the scheduled delivery day, for reasons not attributable to the Company, such as force majeure, including bad weather, or an accident or delay during transportation, the Company shall not be responsible for the consequences of the non-delivery or late delivery.

Article 12 (Application Cancellation)

Please understand beforehand that the Company cannot accept a cancellation after the application procedure has been completed.

Article 13 (Return of the Communication Equipment, Etc.)

1. An Applicant shall return the Communication Equipment, Etc. to the Company after completion of the rental use period in accordance with the return method designated by the Applicant at the time of the application procedure.
2. An Applicant must return the Communication Equipment, Etc. to the Company at the place designated by the Company by the deadline for return stipulated in Article 7 by a home delivery service, mail, or by carrying in.
3. If an Applicant chooses a home delivery service or mail as the method of return, the Applicant shall use the cover sheet designated by the Company. If the Applicant returns the Communication Equipment, Etc., by a method other than by using the cover sheet designated by the Company or by cash on delivery, the Company may demand that the Applicant shall pay the actual costs separately.
4. For extension of the rental use period stipulated in Article 7, paragraphs 2 and 3, the extension charge separately determined by the Company shall accrue and the Applicant shall pay this charge accordingly.

Article 14 (Usage Charge)

1. The usage charge for the Services shall be calculated according to the period of offering the Services stipulated in Article 7 and the charges stipulated in the website and brochure of the Company. The charge shall be clarified at the time of the application procedure.
2. The usage charge shall accrue during the use of the Services, irrespective of the existence or non-existence of actual communication.
3. If an excessive volume of communication is conducted as stipulated in Article 22, the Company may request the Applicant to pay the additional charges as listed in the price list separately.
4. If the Company notices the use of the Services by a business operator that the Company regards to be conducting the same business, in addition to the normal charge stipulated in the price list, a communication charge of the usage volume type according to the communication volume shall be calculated and the Company shall request the Applicant to pay such charge accordingly.
5. If the payment cannot be confirmed by the payment date designated by the Company, the Company may request the extension interest of 14.5% per annum to the Applicant.
6. The charge may be changed without advance notice.

Article 15 (Method for Request and Payment)

1. The usage charge for the Services shall be paid by credit card or the payment method designated by the Company.
2. When the usage charge for the Services is paid, it is necessary to conform to the regulations of the financial institution used for the payment.
3. The Company may request a guarantee deposit in cash or by means of a line of credit guaranteed by credit card, depending on the contents of the Service (usage area, period, and the number of rental communication equipment units, etc.) that the Applicant would like to use.
4. If the contract period exceeds one (1) month, the Company may request the Applicant to settle the charges each month.
5. If an Applicant does not pay the usage charge for the Services to the Company even after passage of the payment date, the Company may notify or contact the Applicant by the methods designated by the Company, such as in writing, by e-mail, telephone, or visit (however, the action is not limited to these methods) (hereinafter referred to as the “Unpaid Charge Guidance”).
6. The Company may entrust a third party to request payment of the usage charge and extension interest stipulated in Article 14, the extension charge stipulated in Article 13, and the other claims against an Applicant based on these Terms of Use, and receipt of payment for such charges and claims.
7. If the Company or its associated company visits an Applicant in order to request payment of claims and receive payments for claims, the Applicant shall pay the costs incurred for such visit.

Article 16 (Cancellation of the Contract)

1. The Company may immediately cancel this Contract if an Applicant is subject to any of the following events:
  • ・If an Applicant fails to pay an obligation under this Contract or it is certain that the Applicant is likely to fail to pay an obligation;
  • ・If an Applicant uses the Services illegally or in a form that is clearly in violation of public order and morality;
  • ・If an Applicant use the Services in a form that causes significant obstacles for any person using the Services provided by the Company, directly or indirectly;
  • ・If an Applicant violates any obligation stipulated in these Terms of Use;
  • ・If a petition for bankruptcy, company reorganization, composition, or civil rehabilitation is filed related to an Applicant;
  • ・If it is found that an Applicant is an organized crime syndicate, a crime syndicate member, or an anti-social force equivalent to these, or the Applicant is involved in such anti-social forces; or
  • ・If the Company judges that there are other unavoidable reasons to cancel this Contract.
2. If the Company suspends the use of the Services according to the preceding item, the Company shall notify an Applicant of the reasons thereof, the suspension date of the Services in advance by the method stipulated in Article 6 (Method of Notification); provided, however, that if the Company judges it as an emergency and unavoidable, the Company may not notify the Applicant.
3. If this Contract is cancelled pursuant to the preceding paragraphs 1 and 2, the Applicant shall be responsible to pay all the damages and obligations arising to the Company due to such cancellation.

Article 17 (Management of the Communication Equipment, Etc.)

1. An Applicant shall maintain and manage the Communication Equipment, Etc. with the care of a prudent manager, and shall not conduct any of the following actions when using the Communication Equipment, Etc.:
  • ・Transfer, resale, analysis, remodeling, alteration, destruction, disposal, loss, remarkable stain (attachment of seal, cutting, coloring, etc.), removal of an attached seal, etc. of the Communication Equipment, Etc.
  • ・Unauthorized use outside of this Contract
  • ・Actions subject to the prohibited matters described in the handling manual for the Communication Equipment, Etc.
  • ・Actions that violate the Telecommunications Business Act, the Mobile Phone Improper Use Prevention Act and any relevant laws and regulations
2. If the Company judges that an action is subject to any of the actions stipulated in the preceding paragraph 1, the Company may recommend corrective action to the Applicant and the Applicant must comply with such action.
3. If the Company judges that an action is subject to any of the actions stipulated in the preceding paragraph 1, the Company may inform the Applicant of the recommendation of enforced return of the Communication Equipment, Etc. and the Applicant must comply with such recommendation.
4. If the Company judges that an action is subject to any of the actions stipulated in the preceding paragraph 1, the Company may demand compensation for the damages stipulated in Article 24 against the Applicant and the Applicant has the obligation to pay such compensation for damages.

Article 18 (Damage or Loss of the Communication Equipment, Etc.)

1. An Applicant shall use and manage the Communication Equipment, Etc. in accordance with the usage criteria designated by the Company and with the care of a prudent manager.
2. If the Communication Equipment, Etc. is lost, damaged, or stolen, the Applicant shall immediately inform the Company accordingly. If the Communication Equipment, Etc. is lost or damaged, for any reason, the Applicant shall pay the communication charges for its unauthorized use until the time when the Applicant informs the Company thereof.
3. For the cases in the preceding paragraph 2, the Applicant shall pay the repayment money stipulated by the Company separately as a repair charge or re-procurement charge for the Communication Equipment, Etc. to the Company, except for the cases where the reasons for such damage or loss are attributable to the Company.
4. For the cases in the preceding paragraph 2, the Company shall request payment of the non-operation charges (NOC) to the Applicant as actual costs.

Article 19 (Compensation System)

1. The compensation system means the voluntary participation system to compensate for damages to the Communication Equipment, Etc. if an Applicant or user damages or loses the Communication Equipment, Etc. or it is stolen during the use period. This system shall apply only to the Applicants who applied for participation to the system at the time of the application according to Article 8.
2. The usage charge for the compensation system and its contents shall be presented and introduced to an Applicant on the website of the Company, etc. separately when the application is submitted to the Company.
3. In the case of loss or theft, the Applicant must obtain a certificate from the police station or public organization of Japan and present it to the Company.
4. The scope of compensation does not include the NOC stipulated in Article 18, paragraph 4.

Article 20 (Purchase of the Communication Equipment, Etc.)

An Applicant in principle cannot purchase the Communication Equipment, Etc.

Article 21 (Prohibited Matters)

An Applicant shall not conduct any actions stipulated in the following items when using the Services:
  • ・Actions that infringe or are likely to infringe any copyrights, trademarks, or any other rights of the Company or third parties, which are used in connection with the Services;
  • ・Actions that violate these Terms of Use;
  • ・Actions that violate the Telecommunications Business Act, the Mobile Phone Improper Use Prevention Act and any relevant laws and regulations;
  • ・Installation of appendages to the rental Communication Equipment, Etc., remodeling, disassembly or destruction of the rental Communication Equipment, Etc.;
  • ・Infringement of the Company’s ownership, such as any sublease or transfer of the rental Communication Equipment, Etc. to a third party, or provision of the rental Communication Equipment, Etc. to a third party as security; or,
  • ・Other actions that the Company judges as inappropriate or unsuitable based on reasonable reasons.

Article 22 (Fair Use and Restrictions)

1. It may sometimes happen that the Company will suspend or restrict the use in accordance with the standards stipulated by each district by the policy of the telecommunication carriers in the district used or at the discretion of the Company, in order to provide impartial and fair communication for everybody if an Applicant or user implements excessive communication (for example, the packet communication volume for one (1) days is 3GB or more). Also, It may sometimes happen that the Company will restrict the use of big loads on the transmission lines, such as video streaming, online games, VOIP and FTP.
2. If a suspension or restriction on the use of communication arises, the telecommunication interruption may at times continue during the period of use designated by the Applicant. In this case, the Company shall not refund the charge for use of the Services to the Applicant.
3. The Company may request an Applicant to pay an additional charge separately as stipulated in Article 14, paragraph 3, if the Applicant has implemented excessive communication.

Article 23 (Indemnification)

1. If an Applicant connects to the telecommunication network by any method other than that introduced by the Company, such as by means of a smart phone including an e-book terminal, using the rental Communication Equipment, Etc. for the Services, irrespective of good will or bad will of the Applicant or user, the telecommunication company, which the Applicant or user is using, may charge a telecommunication charge, such as an overseas roaming charge. In such case, the Company shall not bear any responsibility.
2. If there is any trouble with use of the Communication Equipment, Etc., and the Applicant or user does not contact the Company during the use period, the Company shall not take any responsibility and the Applicant shall pay the applicable usage charge.
3. If there is a mistake with the contents of the procedure taken as stipulated in Article 8 and there is any trouble with use of the Communication Equipment, Etc. at the site, the Company shall not take any responsibility and the Applicant shall accept such arrangement in advance.
4. If there is trouble with using the Communication Equipment, Etc. and therefore the Applicant suffers any accident or damage, the Company shall not take any responsibility against the Applicant, irrespective of the cause of such accident or damage.
5. Provided, however, that if the Applicant cannot use the Services for their designated purpose due to any defect with the communication caused by intentional misconduct or negligence by the Company, the Company shall compensate the damages within the scope of this Contract, such as the exemption of the usage charge for the Services, but the Company shall not provide the guarantee of an alternative communication means or bear the costs for such alternative means. The Company shall not take any responsibility for any damages expanding beyond the scope of the applicable contract.

Article 24 (Compensation for Damages)

If an Applicant damages the Company due to reasons attributable to the Applicant with respect to the use of the Services, the Applicant shall compensate any damages suffered by the Company. If an Applicant damages a third party or has a dispute with a third party with respect to the use of the Services, the Applicant shall settle such damages or dispute at his/her responsibility and expense, and shall not cause any responsibility to the Company. If the Company is pursued for responsibility by another Applicant or a third party, the Applicant shall settle such dispute at his/her responsibility and expense, and indemnify the Company against any damages, etc.

Article 25 (Change of these Terms of Use)

These Terms of Use may be changed without advance notice.

Article 26 (Governing Law and Jurisdiction)

The governing law concerning these Terms of Use shall be the laws of Japan. With respect to cases and disputes related to these Terms of Use, the exclusive court with jurisdiction as a first instance shall be the Tokyo District Court.

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