Free yourself from any restraints in Japan with Mobile WiFi router!

Pick-up & Return Airport Counters

Dear Valued Customers,
Thank you for using NINJA WiFi.
Due to the corona virus, many of the Airport counters and flight companies have altered their working hours and/or stopped working for a unknown period. Please confirm the information below:
【Currently Closed Counters】
Narita International Airport Terminal 1
Narita International Airport Terminal 2
Narita International Airport Terminal 3
Haneda Airport Terminal 2
Haneda Airport Terminal 3, 3rd floor JAL ABC Counter
Kansai International Airport Terminal 2
Chubu Centrair International Airport Terminal 1
Chubu Centrair International Airport Terminal 2
Mt.Fuji Shizuoka Airport
New Chitose Airport International Terminal
Sendai International Airport
Fukuoka International Airport
Kagoshima Airport
Naha Airport
【Business time change】
Haneda Airport Terminal 3 07:00-18:00
Kansai International Airport Terminal 1 08:00-17:00

Airport Counters and Sign-up Deadline

Caution

Recently, we have been noticing many customers who go through customs without returning the hotspots. Once through the customs gate you will not be able to return the device. Please make sure to return the hotspot before going through the gate. Please note that if you go through the customs gate and unable to return the device, the following charges will occur for a late return fee.

Pocket hotspot ¥1,470 + taxes / day
Option items Regular price of rental

NO Pick-up Fee

You may pick up your WiFi device at any of our NINJA WiFi counters in major international airports all over Japan, or at any of our affiliates’ counters, upon your arrival in Japan.

Tokyo Osaka Nagoya Asahikawa Sapporo Sendai Shizuoka Komatsu Fukuoka Kagoshima Okinawa
  • 返却ボックスをご利用いただけます We have a return box.
Name of Airport Sign-up Deadline Map and Business hours
Tokyo
Narita International Airport
Terminal 1
NRT 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 6:30 a.m. until the Arrival of the Last Flight
Return MAP 7:00 a.m. ~ 9:00 p.m.
Narita International Airport
Terminal 2
NRT 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 6:30 a.m. until the Arrival of the Last Flight
Return MAP 7:00 a.m. ~ 9:00 p.m.
Narita International Airport
Terminal 3
NRT 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 7:00 a.m. ~ 9:00 p.m.
Return
Haneda Airport Terminal 2 HND 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 6:00 a.m. ~ 11:00 p.m.
2nd floor NINJA WIFI Counter
Return
Haneda Airport Terminal 3 HND 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 6:30 a.m. ~ 11:45 p.m.
2nd floor NINJA WIFI Counter
MAP 11:45 p.m. ~ 6:30 a.m.
3rd floor JAL ABC Counter
Return MAP 6:30 a.m. ~ 11:45 p.m.
2nd floor NINJA WIFI Counter
MAP 11:45 p.m. ~ 6:30 a.m.
2nd floor JAL ABC Counter
Osaka
Kansai International Airport
Terminal 1 Building
KIX 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
6:30 a.m. ~ 10:30 p.m. We have a return box.
Return
Kansai International Airport
Terminal 2 Building
KIX 1 Day Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
6:30 a.m. ~ 10:30 p.m. We have a return box.
Return
Nagoya
Chubu Centrair International Airport
Terminal 1
NGO 2 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
6:45 a.m. ~ 10:00 p.m. We have a return box.
Return
Chubu Centrair International Airport
Terminal 2
NGO 2 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
6:30 a.m. ~ 9:00 p.m. We have a return box.
Return
Asahikawa
Asahikawa Airport AKJ 4 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
8:00 a.m. ~ 8:20 p.m. We have a return box.
Return
Sapporo
New Chitose Airport
International Terminal Building
CTS 3 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 7:30 a.m. ~ 8:00 p.m.
Return
New Chitose Airport
Domestic Terminal Building
CTS 3 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP 7:30 a.m. ~ 8:00 p.m.
Return
Sendai
Sendai International Airport SDJ 2 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
6:30 a.m. ~ 8:30 p.m. We have a return box.
Return
Shizuoka
Mt.Fuji Shizuoka Airport FSZ 2 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
9:00 a.m. ~ 6:00 p.m. We have a return box.
Return
Komatsu
Komatsu Airport KMQ 2 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
7:20 a.m. ~ 7:45 p.m. We have a return box.
Return
Fukuoka
Fukuoka Airport FUK 2 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
7:30 a.m. ~ 9:30 p.m. We have a return box.
Return
Kagoshima
Kagoshima Airport KOJ Please only return in the return box. Return MAP
Possible return times:Vary depending on the day. We have a return box.
Okinawa
Naha Airport OKA 1 Days Before the Pick-up Date
By 3:00 p.m. Japan Time
Pick-up MAP
7:30 a.m. ~ 9:00 p.m. We have a return box.
Return
Cautions When Returning

Please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch. Please note that none of the equipment is considered returned unless it is inside the pouch.

レンタル機器一式
Set of Rented Equipment

ポーチ
Pouch