Free yourself from any restraints in Japan with Mobile WiFi router!

Pick-up & Return Airport Counters

There are many airports where you can pick up and return your WiFi device!

Airport Counters

Nopick-up fee.

We have our own counters at nine major airports in Japan.
You may pick up your WiFi router at a counter upon your arrival, and return it when you leave Japan.

*Please choose hotel delivery or another option for pick-up/return if you arrive or leave Japan from a non-major airport.

日本主要空港

Sign-up Deadline

Pick-up Date Airport Time
3 Days Before New Chitose Airport
Asahikawa Airport
Sign-up by 3:00 PM (Japan Time)
2 Days Before Chubu Centrair International Airport
Fukuoka International Airport
Komatsu Airport
Mt.Fuji Shizuoka Airport
Sendai International Airport
1 Day Before Narita International Airport Terminal 1
Narita International Airport Terminal 2
Haneda International Airport
Kansai International Airport
Naha Airport
  • We cannot arrange any services for a sign-up submitted on the day of or a day before your departure.
  • Please sign up by the deadline set for the airport where you would like to pick up your WiFi device.
  • If you would like to pick up your WiFi device on the day you sign up, please use our Shinjuku Counter.

Caution

Recently, we have been noticing many customers who go through customs without returning the hotspots. Once through the customs gate you will not be able to return the device. Please make sure to return the hotspot before going through the gate.
Please note that if you go through the customs gate and unable to return the device, the following charges will occur for a late return fee.

Pocket hotspot ¥1,470 + taxes / day
Option items Regular price of rental

Pick-up & Return at an Airport in Japan

  • 時間外のお受け取りOK You can pick up your WiFi device after business hours.
  • 時間外のご返却OK You can return your WiFi device after business hours.
  • 営業時間内とは別の場所で承ります There are separate locations for after business hours.
  • 返却ボックスをご利用いただけます We have a return box.
Name of Airport Sign-up Deadline Pick-up & Return Counter
Narita International Airport
Terminal 1
NRT 1 Day Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 6:30 AM until the Arrival of the Last Flight
Return MAP 7:00 AM ~ 9:00 PM
Narita International Airport
Terminal 2
NRT 1 Day Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 6:30 AM until the Arrival of the Last Flight
Return MAP 7:00 AM ~ 9:00 PM
Haneda Airport
International Terminal
HND 1 Day Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 6:30a.m. ~ 11:45p.m. 2nd floor NINJA WIFI Counter
MAP 11:45p.m. ~ 6:30a.m.

You can pick up your WiFi device after business hours. There are separate locations for after business hours. 3rd floor JAL ABC Counter

Return MAP 6:30a.m. ~ 11:45p.m. 2nd floor NINJA WIFI Counter
MAP 11:45p.m. ~ 6:30a.m.

You can return your WiFi device after business hours. There are separate locations for after business hours. 2nd floor JAL ABC Counter

Kansai International Airport
Terminal 1 Building
KIX 1 Day Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 7:00 AM ~ 10:00 PM
You can return your WiFi device after business hours. We have a return box.
Return
Chubu Centrair International Airport NGO 2 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 7:00 AM ~ 10:00 PM
You can return your WiFi device after business hours. We have a return box.
Return
Fukuoka Airport FUK 2 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 7:30 AM ~ 9:30 PM
You can return your WiFi device after business hours. We have a return box.
Return
New Chitose Airport CTS 3 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 7:00 AM ~ 8:00 PM
Return
Naha Airport OKA 1 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 8:30 AM ~ 9:00 PM
You can return your WiFi device after business hours. We have a return box.
Return
Komatsu Airport KMQ 2 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 7:20 AM ~ 7:45 PM
You can return your WiFi device after business hours. We have a return box.
Return
Kagoshima Airport KOJ Please only return in the return box. Return MAP Possible return times:Vary depending on the day.
返却ボックスをご利用いただけます
Mt.Fuji Shizuoka Airport FSZ 2 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 9:00 AM ~ 6:00 PM
You can return your WiFi device after business hours. We have a return box.
Return
Asahikawa Airport AKJ 3 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 8:00 AM ~ 8:20 PM
You can return your WiFi device after business hours. We have a return box.
Return
Sendai International Airport SDJ 2 Days Before the Pick-up Date
By 3:00 PM Japan Time
Pick-up MAP 6:30 AM ~ 8:30 PM
You can return your WiFi device after business hours. We have a return box.
Return
Cautions When Returning

Please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch. Please note that none of the equipment is considered returned unless it is inside the pouch.

レンタル機器一式
Set of Rented Equipment

ポーチ
Pouch