WiFi Pick-up & Return Delivery Services

Customers who don’t want to search for an airport counter or our Shinjuku counter will find delivery services are very convenient.

Delivery Services


Whether a hotel or office, your home or a friend’s home, your Wifi device will be delivered to your designated location in Japan on your designated date and time.

Reservation Deadline
Pick-up Date Time
3 Days Before By 3:00 PM (Japan Time)

550 yen (tax included)

*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.


  • A mailing slip with COD (Cash on Delivery) is in your pouch. Fill in the necessary information.
  • Place all the accessories into the pouch, then into the plastic package also inside your pouch.
  • Bring the package to a convenience store, Yamato Transport service counter, or your hotel’s staff member to send it.
  • If you would prefer a different transportation company, please talk to them directly. Also contact NINJA WiFi before sending COD via a different company.

550 yen (tax included)

*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.

Return Shipping Address

For returns from within Japan

<Hamakyorex Co., Ltd. NINJA WiFi Return Center>
Zip code: 270-1443
1027-7 Washinodani, Kashiwa City, Chiba Prefecture
[C/D Section] Tokyo Seino Transportation Co., Ltd.
No. 2 Kashiwa Distribution Center 1F
To: NINJA WiFi Return Section

*The above phone number is only to be written on the shipping slip, not called for customer support.

For returns from overseas

Please fill in the shipping slip as below.


Receiver Vision inc
Company Vision inc
Address C・D area 1027-7 WASHINOYA, NO 2 Kashiwa Distribution Center,
Kashiwa-city, Chiba, JAPAN
ZipCode 270-1443
Phone 81-50-5893-8021
ITEM Value
Pocket Wifi Router_used USD $5
USBCharger USD $1
plug USD $1

*Please add "No Commercial Value" in the remarks column.