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Pick-up & Return

NINJA WiFi offers several methods and places to pick-up and return your router.
Easy and convenient no matter where you travel.

Pick-up & Return Method

You are free to choose whichever method suits you best.
You can also mix and match.

Airport Counters

Pick-Up

Free

You can access the internet as soon as you arrive if you pick up your WiFi device at a counter in one of Japan’s major international airports.

Return

Free

If you return your WiFi device to our counter in one of Japan’s major international airports, you can use the internet until the last minute.

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空港カウンター

Delivery Services

Pick-Up

550 yen (tax included)

Whether a hotel or office, your home or a friend’s home, your Wifi device will be delivered to your designated location in Japan on your designated date and time.
*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.

Return

550 yen (tax included)

You can mail your device from most convenience stores, Yamato Transport service counters, and hotels.
*A slip with COD (Cash on Delivery) for Yamato Transport will be inside your pouch if you request to return via delivery. If you would prefer a different transportation company, please talk to them directly. Also contact NINJA WiFi before sending COD via different company.
*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.

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宅配便

Shinjuku Counter

Pick-Up

Free

You may directly pick up your WiFi device at our counter in Shinjuku.

Return

Free

You can return your device directly at at our counter in Shinjuku.
*Available only to renters who picked-up their WiFi router within Japan.

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新宿カウンター

MATCHA Counter (Asakusabashi)

Pick-Up

Free

You can pick up your order directly at the MATCHA counter in Asakusabashi.

Return

Counter for pickup only.
No returns will be accepted.

More Details
MATCHAカウンター