• Please complete every required item on the reservation form on the website.
  *Please note that your email address and credit card information are required for making a reservation.
• You will receive a confirmation email with the details of your reservation.
  *Please contact us immediately if you receive no such confirmation email or if you find any errors in the details of your reservation.

Credit card ONLY.
The payment will be charged once the order is submitted.
If you make any changes to your reservation, the new fee will be charged to your credit card on file, and the original amount will be refunded.
The refund may take up to 20 business days.

Different methods and places for pick-up and return are acceptable!
　Example1: [Pick-up] Narita Airport → [Return] Kansai International Airport
　Example2: [Pick-up] Haneda Airport → [Return] Delivery Service.
Contact customer service if you wish to change your pick-up/return location after making your reservation.

Please use our service only during the dates that you signed up. If you have any questions regarding your WiFi device, please contact our call center.