NO NEED FOR A GUIDE BOOK
OR TO HUNT FOR WIFI.
ALL YOU NEED IS
NINJA WiFi!
You no longer need
to search for free WiFi.
NINJA WiFi makes it easy!
*Total number of users for the Wi-Fi router rental service across the entire group (as of April 2024 according to Vision's research).
Official SNS Account
The Strengths of NINJA WiFi
No. 1
Pickup Locations!
You can pick up your device at
the airport when you arrive in
Japan and return it there
when you are leaving.
You can share
one device!
Can be used by multiple
people and devices. The cost
per person is also more
affordable!
Select from
a wide
range of plans!
Choose a plan that suits your
needs, and enjoy great value
by only paying for the data
amount and days you need.
It's easy to use!
Simply turn on the WiFi router
and enter the password.
Delivery to hotels and other
locations is also available!
Comparing
Pocket Wi-Fi/SIM/eSIM
eSIM
More information hereIdeal for those looking to travel light and move efficiently in a short time.
Rates & Plans
POCKET WiFi
Effortless connection for families & groups.
K4
Specs(SoftBank)
10GB per day
5GB per day
3GB per day
1GB per day
U50
SpecsSIM
Compatible with a wide variety of devices
If you plan to subscribe to our service during this period, please note that you won’t be able to initiate a new subscription.
We kindly request that you wait until 9:00 a.m. (Japan time) on the following Wednesday to open a new account.
eSIM
Travel light, stay connected anywhere.
Plan
Plan
Plan
Plan
Plan
Plan
| Specs | ||
|---|---|---|
| Broadband Carrier | SoftBank | |
| Model | K4 | |
| Broadband Standard | SoftBank 4G LTE / SoftBank 4G | |
| Dimensions | Approximately 126(W) × 68(H) × 12.1(D) mm | |
| The communication speed will be limited to 128kbps and slow down if it exceeds your daily GB limit. | ||
| Specs | ||
|---|---|---|
| Broadband Carrier | docomo | |
| Model | U50 | |
| Broadband Standard | docomo 5G | |
| Dimensions | Approximately 68(W) × 151.5(H) × 14.3(D) mm | |
| Spec | ||
|---|---|---|
| Broadband Carrier | Docomo Line | |
| Data Capacity |
7-day plan, 15-day plan: 1GB/day 30-day plan: Total 20GB |
|
| Supported models | SIM lock-free handsets | |
| Size |
Multi-cut SIM. The SIM card is available in three different sizes: standard SIM, microSIM, and nanoSIM. Before using it, please check the SIM size of your device and cut it along the cut line if necessary. |
|
| Be aware that if the communication capacity is exceeded, the communication speed will be limited to 200 kbps. | ||
Notes for Infinite Unlimited Plan
There is no limit on data usage.
*Excessive data usage within a certain period may result in speed restrictions during peak hours.
WiFi rental: Flexible
Pickup and return methods
With NINJA WiFi, you can choose the pickup and return
methods and locations that suit your travel schedule in Japan!
With NINJA WiFi, you can choose the pickup and return
methods and locations that suit your travel schedule in Japan!
Even if you are traveling through an unsupported airport,
you can have your device delivered
to your accommodation for
pickup and return via courier.
The process is very simple
Get Yours
Applications can be made through the form up to 1 day in advance. Payment will be made by credit card
Pick-up
You can select from airport counter, or delivery (to hotels, etc.) for pickup.
Return
For returns, you can choose from the airport counter, delivery, or the airport return box. SIM card is not required to return to the counter. It is for a single-use.
Check your
smartphone
Verify if your smartphone is compatible with eSIM and if it is unlocked.
Please apply
through the website
Access the website, select a plan, and submit your application.
Activation
QR Code
After registration, you will receive instructions to issue a QR code to your registered email address. Follow the instructions to generate the QR code.
Setup
Set up the eSIM by following the steps provided in the manual
#NINJAWiFi
Posts with the hashtag '#NINJAWiFi'
on Instagram will be introduced!
Our team will reach out to you prior to featuring your post
SPECIAL CONTENTS
Frequently Asked Questions
If you wish to pick up at following airport counter, please apply by 16:00 Japan time on the day before, and you will be able to pick up the next day. Narita International Airport Terminal 1, Narita International Airport Terminal 2, Haneda Airport Terminal 2, Haneda Airport Terminal 3, Kansai International Airport, Terminal 1, Kansai International Airport Terminal 2, Naha Airport, Fukuoka International Airport, Kagoshima Airport Domestic Terminal
Please fill in the shipping slip as follows.
Return
| Receiver | Vision inc |
|---|---|
| Company | Vision inc |
| Address |
C・D area 1027-7 WASHINOYA, NO 2 Kashiwa Distribution Center, Kashiwa-city, Chiba, JAPAN |
| ZipCode | 270-1443 |
| Phone | 81-50-5893-8021 |
| ITEM | Value |
|---|---|
| Pocket Wifi Router_used | USD $5 |
| USBCharger | USD $1 |
| plug | USD $1 |
*Please add "No Commercial Value" in the remarks column.
※For returns within Japan
You can bring it to most convenience stores, Yamato Transport service counters, or hotels for shipping.
Return Shipping Address
＜Hamakyorex Co., Ltd. NINJA WiFi Return Center＞
Zip code: 270-1443
1027-7 Washinodani, Kashiwa City, Chiba Prefecture
[C/D Section] Tokyo Seino Transportation Co., Ltd.
No. 2 Kashiwa Distribution Center 1F
To: NINJA WiFi Return Section
TEL：0120-474-235
*The above phone number is only to be written on the shipping slip, not called for customer support.
Yes, you can use it if your device is capable of connecting to WiFi. If you want to use your device as a telephone, you may use it with a telephone app.
That is absolutely no problem. You can also choose different methods for pick-up and return.
No, they will not. We will not charge you based on usage as it’s already included in the rental fees.
No, you do not. You only have to sign a contract with NINJA WiFi to use our services. Any devices that can be connected to NINJA WiFi are able to connect to the internet at only the cost of the rental fees.
Cancellations made more than 4 days in advance result in a full refund. Cancelling within 4 days of your reservation results in a 100% cancellation charge. If you still wish to cancel within 4 days, please contact our call center (+81-50-8882-5774).
As it depends on your credit card company, it may take up to 20 business days for the refund to process.