Pick up your WiFi device at our NINJA WiFi counters in major international airports in Japan.
Customers who don’t want to search for an airport counter or our Shinjuku counter will find delivery services are very convenient.
Pick up your WiFi device at our NINJA WiFi counters in major international airports in Japan.
Customers who don’t want to search for an airport counter or our Shinjuku counter will find delivery services are very convenient.
We have a return box.
| Name of Airport | Reservation Deadline | Map and Business hours | |||
|---|---|---|---|---|---|
| Tokyo | |||||
| Narita International Airport Terminal 1 |
NRT | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 9:30 p.m.
|
| Return | MAP |
7:00 a.m. ~ 9:00 p.m.
|
|||
| Narita International Airport Terminal 2 |
NRT | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:00 p.m.
|
| Return | |||||
| Narita International Airport Terminal 3 |
NRT | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:00 p.m.
|
| Return | |||||
| Haneda Airport Terminal 2 | HND | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 6:00 a.m. ~ 11:00 p.m. |
| Return | |||||
| Haneda Airport Terminal 3 | HND | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 6:30 a.m. ~ 11:45 p.m. |
| Return | |||||
| Please only return in the return box. | Return | MAP |
11:45 p.m. ~ 6:30 a.m.
|
||
| Osaka | |||||
| Kansai International Airport Terminal 1 Building |
KIX | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
6:00 a.m. ~ 11:00 p.m.
|
| Return | |||||
| Kansai International Airport Terminal 2 Building |
KIX | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:30 p.m.
|
| Return | |||||
| Nagoya | |||||
| Chubu Centrair International Airport Terminal 1 |
NGO | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 10:00 p.m.
|
| Return | |||||
| Chubu Centrair International Airport Terminal 2 |
NGO | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
10:00 a.m. ~ 3:00 p.m.
|
| Return | |||||
| Asahikawa | |||||
| Asahikawa Airport | AKJ | 4 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
8:00 a.m. ~ 8:20 p.m.
|
| Return | |||||
| Sapporo | |||||
| New Chitose Airport International Terminal Building |
CTS | 3 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 8:00 a.m. ~ 7:00 p.m. |
| Return | |||||
| New Chitose Airport Domestic Terminal Building |
CTS | 3 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 7:00 a.m. ~ 8:00 p.m. |
| Return | |||||
| Komatsu | |||||
| Komatsu Airport | KMQ | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
9:15 a.m. ~ 6:30 p.m.
|
| Return | |||||
| Fukuoka | |||||
| Fukuoka Airport | FUK | 1 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:30 p.m.
|
| Return | |||||
| Kagoshima | |||||
| Kagoshima Airport International Terminal | KOJ | Please only return in the return box. | Return | MAP |
Same as the Airport
|
| Kagoshima Airport Domestic Terminal | KOJ | 1 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 8:00 a.m. ~ 6:00 p.m. |
| Return | |||||
| Okinawa | |||||
| Naha Airport | OKA | 1 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:30 a.m. ~ 9:00 p.m.
|
| Return | |||||
| Tokyo | ||
|---|---|---|
| Narita International Airport Terminal 1 |
Pick-up | MAP |
| Return | MAP | |
| Narita International Airport Terminal 2 |
Pick-up | MAP |
| Return | ||
| Narita International Airport Terminal 3 |
Pick-up | MAP |
| Return | ||
| Haneda Airport Terminal 2 | Pick-up | MAP |
| Return | ||
| Haneda Airport Terminal 3 | Pick-up | MAP |
| Return | ||
| Return | MAP | |
| Osaka | ||
| Kansai International Airport Terminal 1 Building |
Pick-up | MAP |
| Return | ||
| Kansai International Airport Terminal 2 Building |
Pick-up | MAP |
| Return | ||
| Nagoya | ||
| Chubu Centrair International Airport Terminal 1 |
Pick-up | MAP |
| Return | ||
| Chubu Centrair International Airport Terminal 2 |
Pick-up | MAP |
| Return | ||
| Asahikawa | ||
| Asahikawa Airport | Pick-up | MAP |
| Return | ||
| Sapporo | ||
| New Chitose Airport International Terminal Building |
Pick-up | MAP |
| Return | ||
| New Chitose Airport Domestic Terminal Building |
Pick-up | MAP |
| Return | ||
| Komatsu | ||
| Komatsu Airport | Pick-up | MAP |
| Return | ||
| Fukuoka | ||
| Fukuoka Airport | Pick-up | MAP |
| Return | ||
| Kagoshima | ||
| Kagoshima Airport International Terminal | Return | MAP |
| Kagoshima Airport Domestic Terminal | Pick-up | MAP |
| Return | ||
| Okinawa | ||
| Naha Airport | Pick-up | MAP |
| Return | ||
Narita International Airport Terminal 1Pick-up
| Location | Terminal 1, 1F International Arrivals Lobby South Wing "JAL ABC" Counter |
|---|---|
| Business Hours | 6:30 a.m. ~ 9:30 p.m. |
*This counter is pick-up only. Please use the counter in the center building for returns.
Narita International Airport Terminal 1Return
| Location | Terminal 1, 1F Central Building International Arrivals Lobby "J WiFi & Mobile" Return Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 9:00 p.m. *Return/Return Box (No Pick-ups) |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Narita International Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 1F International Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours | 7:00 a.m. 〜 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Narita International Airport Terminal 3Pick-up/Return
| Location |
Terminal 3, 1F Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours |
7:00 a.m. ~ 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Haneda Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 2F "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours | 6:00 a.m. ~ 11:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Haneda Airport Terminal 3Pick-up/Return
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business hours | 6:30 a.m. ~ 11:45 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*Customers who wish to return their revice between 11:45 p.m. and 6:30 a.m should return their device at the JAL ABC counter’s Return Box, also on the 2nd floor of Terminal 3.
Haneda Airport Terminal 3Return Box
| Location |
Terminal 3, 2F Arrivals Lobby JAL ABC x GLOBAL WiFi Return BOX |
|---|---|
| Business hours | 11:45 p.m. ~ 6:30 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
After Hours (11:45 p.m. ~ 6:30 a.m.) Pick-up Counter Information
Terminal 3 3F
| Location | Haneda Airport Terminal 3 3F |
|---|---|
| Business Hours | 11:45 p.m. ~ 6:30 a.m. |
After Hours (11:45 p.m. ~ 6:30 a.m.) Return Counter Information
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Bussiness hours | 11:45 p.m. ~ 6:30 a.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Kansai International Airport Terminal 1 BuildingPick-up/Return
| Location | Terminal 1, 1F International Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 6:00 a.m. ~ 11:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 11:01 p.m. and 5:59 a.m., the date of return will be considered as the previous day.
Kansai International Airport Terminal 2 Building
| Location |
Terminal 2, International Departure Gate "Global Wifi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 9:30 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:31 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Chubu Centrair International Airport Terminal 1Pick-up/Return
| Location | Terminal 1, 2F Access Plaza "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 6:30 a.m. ~ 10:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 10:01 p.m. and 6:29 a.m., the date of return will be considered as the previous day.
Chubu Centrair International Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 2F Departure Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 10:00 a.m. ~ 3:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Fukuoka AirportPick-up/Return
| Location | International Terminal, 1F Arrival Lobby "Global WiFi" Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 9:30 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:31 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
New Chitose Airport Domestic Terminal BuildingPick-up/Return
| Location | Domestic Terminal, 1F Arrival Lobby "Temporary Baggage Storage/Baggage Delivery Services" Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 8:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
New Chitose Airport International Terminal BuildingPick-up/Return
| Location | International Terminal, 2F Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 7:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Naha AirportPick-up/Return
| Location |
International Terminal, 1F Arrival Lobby "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours | 7:30 a.m. ~ 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 7:29 a.m., the date of return will be considered as the previous day.
Komatsu AirportPick-up/Return
| Location | 1F Domestic Arrivals Lobby "Global WiFi" Counter |
|---|---|
| Business Hours | 9:15 a.m. ~ 6:30 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 6:31 p.m. and 9:14 a.m., the date of return will be considered as the previous day.
Kagoshima Airport International TerminalReturn box
| Location | International Terminal, 1F Arrival Lobby "Global WiFi x NINJA WiFi" Return Box |
|---|---|
| Business Hours | Same as the Airport |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device outside of business hours, the date of return will be considered as the previous day.
Kagoshima Airport Domestic TerminalPick-up/Return
| Location | Domestic Terminal, 1F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 6:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Mt.Fuji Shizuoka AirportPick-up/Return
| Location | Arrival Lobby 1F Domestic Check-in Counter |
|---|---|
| Note | 9:00 a.m. ~ 6:00 p.m. If you use the return box to return your WiFi device between 6:01 p.m. and 8:59 a.m., the date of return will be considered as the previous day. |
Asahikawa AirportPick-up/Return
| Location | 1F Arrivals Lobby "Information" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 8:20 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 8:21 p.m. and 7:59 a.m., the date of return will be considered as the previous day.