NO Pick-up Fee
Pick up your WiFi device at our NINJA WiFi counters in major international airports in Japan.
We have a return box.
| Name of Airport | Reservation Deadline | Map and Business hours | |||
|---|---|---|---|---|---|
| Tokyo | |||||
| Narita International Airport Terminal 1 |
NRT | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 9:30 p.m.
|
| Return | MAP |
7:00 a.m. ~ 9:00 p.m.
|
|||
| Narita International Airport Terminal 2 |
NRT | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:00 p.m.
|
| Return | |||||
| Narita International Airport Terminal 3 |
NRT | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:00 p.m.
|
| Return | |||||
| Haneda Airport Terminal 2 | HND | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 6:00 a.m. ~ 11:00 p.m. |
| Return | |||||
| Haneda Airport Terminal 3 | HND | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 6:30 a.m. ~ 11:45 p.m. |
| Return | |||||
| Please only return in the return box. | Return | MAP |
11:45 p.m. ~ 6:30 a.m.
|
||
| Osaka | |||||
| Kansai International Airport Terminal 1 Building |
KIX | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
6:00 a.m. ~ 11:00 p.m.
|
| Return | |||||
| Kansai International Airport Terminal 2 Building |
KIX | 1 Day Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:30 p.m.
|
| Return | |||||
| Nagoya | |||||
| Chubu Centrair International Airport Terminal 1 |
NGO | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 8:00 p.m.
|
| Return | |||||
| Chubu Centrair International Airport Terminal 2 |
NGO | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
10:00 a.m. ~ 3:00 p.m.
|
| Return | |||||
| Asahikawa | |||||
| Asahikawa Airport | AKJ | 4 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
8:00 a.m. ~ 8:20 p.m.
|
| Return | |||||
| Sapporo | |||||
| New Chitose Airport International Terminal Building |
CTS | 3 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 8:00 a.m. ~ 7:00 p.m. |
| Return | |||||
| New Chitose Airport Domestic Terminal Building |
CTS | 3 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 7:00 a.m. ~ 8:00 p.m. |
| Return | |||||
| Komatsu | |||||
| Komatsu Airport | KMQ | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
9:15 a.m. ~ 6:30 p.m.
|
| Return | |||||
| Fukuoka | |||||
| Fukuoka Airport | FUK | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:30 p.m.
|
| Return | |||||
| Kagoshima | |||||
| Kagoshima Airport International Terminal | KOJ | Please only return in the return box. | Return | MAP |
Same as the Airport
|
| Kagoshima Airport Domestic Terminal | KOJ | 2 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP | 8:00 a.m. ~ 6:00 p.m. |
| Return | |||||
| Okinawa | |||||
| Naha Airport | OKA | 1 Days Before the Pick-up Date By 4:00 p.m. Japan Time |
Pick-up | MAP |
7:30 a.m. ~ 9:00 p.m.
|
| Return | |||||
Narita International Airport Terminal 1Pick-up
| Location | Terminal 1, 1F International Arrivals Lobby South Wing "JAL ABC" Counter |
|---|---|
| Business Hours | 6:30 a.m. ~ 9:30 p.m. |
*This counter is pick-up only. Please use the counter in the center building for returns.
Narita International Airport Terminal 1Return
| Location | Terminal 1, 1F Central Building International Arrivals Lobby "J WiFi & Mobile" Return Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 9:00 p.m. *Return/Return Box (No Pick-ups) |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Narita International Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 1F International Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours | 7:00 a.m. 〜 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Narita International Airport Terminal 3Pick-up/Return
| Location |
Terminal 3, 1F Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours |
7:00 a.m. ~ 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Haneda Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 2F "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours | 6:00 a.m. ~ 11:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Haneda Airport Terminal 3Pick-up/Return
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business hours | 6:30 a.m. ~ 11:45 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*Customers who wish to return their revice between 11:45 p.m. and 6:30 a.m should return their device at the JAL ABC counter’s Return Box, also on the 2nd floor of Terminal 3.
Haneda Airport Terminal 3Return Box
| Location |
Terminal 3, 2F Arrivals Lobby JAL ABC x GLOBAL WiFi Return BOX |
|---|---|
| Business hours | 11:45 p.m. ~ 6:30 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
After Hours (11:45 p.m. ~ 6:30 a.m.) Pick-up Counter Information
Terminal 3 3F
| Location | Haneda Airport Terminal 3 3F |
|---|---|
| Business Hours | 11:45 p.m. ~ 6:30 a.m. |
After Hours (11:45 p.m. ~ 6:30 a.m.) Return Counter Information
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Bussiness hours | 11:45 p.m. ~ 6:30 a.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Kansai International Airport Terminal 1 BuildingPick-up/Return
| Location | Terminal 1, 1F International Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 6:00 a.m. ~ 11:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 11:01 p.m. and 5:59 a.m., the date of return will be considered as the previous day.
Kansai International Airport Terminal 2 Building
| Location |
Terminal 2, International Departure Gate "Global Wifi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 9:30 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:31 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Chubu Centrair International Airport Terminal 1Pick-up/Return
| Location | Terminal 1, 2F Access Plaza "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 6:30 a.m. ~ 8:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 8:01 p.m. and 6:29 a.m., the date of return will be considered as the previous day.
Chubu Centrair International Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 2F Departure Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 10:00 a.m. ~ 3:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Fukuoka AirportPick-up/Return
| Location | International Terminal, 1F Arrival Lobby "Global WiFi" Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 9:30 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:31 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
New Chitose Airport Domestic Terminal BuildingPick-up/Return
| Location | Domestic Terminal, 1F Arrival Lobby "Temporary Baggage Storage/Baggage Delivery Services" Counter |
|---|---|
| Business Hours | 7:00 a.m. ~ 8:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
New Chitose Airport International Terminal BuildingPick-up/Return
| Location | International Terminal, 2F Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 7:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Naha AirportPick-up/Return
| Location |
International Terminal, 1F Arrival Lobby "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours | 7:30 a.m. ~ 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 7:29 a.m., the date of return will be considered as the previous day.
Komatsu AirportPick-up/Return
| Location | 1F Domestic Arrivals Lobby "Global WiFi" Counter |
|---|---|
| Business Hours | 9:15 a.m. ~ 6:30 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 6:31 p.m. and 9:14 a.m., the date of return will be considered as the previous day.
Kagoshima Airport International TerminalReturn box
| Location | International Terminal, 1F Arrival Lobby "Global WiFi x NINJA WiFi" Return Box |
|---|---|
| Business Hours | Same as the Airport |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device outside of business hours, the date of return will be considered as the previous day.
Kagoshima Airport Domestic TerminalPick-up/Return
| Location | Domestic Terminal, 1F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 6:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Mt.Fuji Shizuoka AirportPick-up/Return
| Location | Arrival Lobby 1F Domestic Check-in Counter |
|---|---|
| Note | 9:00 a.m. ~ 6:00 p.m. If you use the return box to return your WiFi device between 6:01 p.m. and 8:59 a.m., the date of return will be considered as the previous day. |
Asahikawa AirportPick-up/Return
| Location | 1F Arrivals Lobby "Information" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 8:20 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 8:21 p.m. and 7:59 a.m., the date of return will be considered as the previous day.
Caution:
Place all the accessories (cables/adapters/instruction manuals) in the pouch. It will be considered returned only if all the accessories are in the pouch.
Set of Rented Equipment
Pouch
