Smart Pickup
Locker Pickup
Pickup lockers are now available at major airports!No waiting in line, even during peak hours!
What is Smart Pickup?
Smart Pickup is the hassle-free way to collect your NINJA WiFi device at designated locations, designed for ultimate convenience.
Quick and Easy
No long lines or paperwork- just grab your device and go.
Available at Major Airports
Provide service at 7 Airports Nationwide.
No Waiting Time
Pick up smoothly without wasting your valuable time.
Steps from reservation to pickup
When placing your reservation, select "Smart Pickup" and select your preferred section (time slot). After your order is confirmed, a QR code will be emailed to you the day before your pickup.
At the airport Smart Locker, open the email containing your QR code. Please arrive during your designated time slot.
Insert the QR code face-up into the reader/scanner located at the center of the locker.
Once your reserved locker lights up, retrieve your WiFi device from inside.
Important Reminders
Locker pickup is available only for customers who order one router and one mobile battery. If you order two or more items, one or more mobile batteries, or any additional options such as Pocketalk, locker pickup is not available due to size restrictions. In this cases, please pick up your order at the counter.
- If you would like to receive an explanation from a staff member, please use the airport counter.
- It may be crowded depending on the time of day. Please come with plenty of time.
- If you miss the designated time slot, you will not be able to pick up your device.
- Please note that depending on the conditions, such as if there are no lockers available, you may not be able to apply for or change your locker pick-up option.
When placing your reservation, select "Smart Pickup" and select your preferred section (time slot). After your order is confirmed, a QR code will be emailed to you the day before your pickup.
At the airport Smart Locker, open the email containing your QR code. Please arrive during your designated time slot.
Insert the QR code face-up into the reader/scanner located at the center of the locker.
Once your reserved locker lights up, retrieve your WiFi device from inside.
Important Reminders
Locker pickup is available only for customers who order one router and one mobile battery. If you order two or more items, one or more mobile batteries, or any additional options such as Pocketalk, locker pickup is not available due to size restrictions. In this cases, please pick up your order at the counter.
- If you would like to receive an explanation from a staff member, please use the airport counter.
- It may be crowded depending on the time of day. Please come with plenty of time.
- If you miss the designated time slot, you will not be able to pick up your device.
- Please note that depending on the conditions, such as if there are no lockers available, you may not be able to apply for or change your locker pick-up option.
Locker pickup is available only for customers who order one router and one mobile battery. If you order two or more items, one or more mobile batteries, or any additional options such as Pocketalk, locker pickup is not available due to size restrictions. In this cases, please pick up your order at the counter.
- If you would like to receive an explanation from a staff member, please use the airport counter.
- It may be crowded depending on the time of day. Please come with plenty of time.
- If you miss the designated time slot, you will not be able to pick up your device.
- Please note that depending on the conditions, such as if there are no lockers available, you may not be able to apply for or change your locker pick-up option.
Smart Pickup Airport Locations
- Haneda Airport Terminal 3
- Narita Airport Terminal 3
- Kansai Airport Terminal 1
- Kansai Airport Terminal 2
- Fukuoka Airport International Terminal
- Chubu Airport Terminal 1
- Chubu Airport Terminal 2
- New Chitose Airport International Terminal
- Naha Airport International Terminal
- [Limited-time] Osaka Expo
- Itami Airport South Terminal
- Hiroshima Airport
- Sendai Airport
- Kumamoto Airport
- Kagoshima Airport Domestic Terminal
- Miyazaki Airport
- Kitakyushu Airport
- Shizuoka Airport
- Niigata Airport
- Komatsu Airport
- Miyako Shimojishima Airport
Haneda Airport Terminal 3
MAP| Location | Reservation Deadline | |
|---|---|---|
| Haneda Airport Terminal 3, 2nd Floor Arrival Area, Locker Pickup |
HND | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
|
5:15 a.m. ~ 3:00 p.m. 3:30 p.m. ~ 11:00 p.m. |
Narita Airport Terminal 3
MAP| Location | Reservation Deadline | |
|---|---|---|
| Narita Airport Terminal 3, 1st Floor, Locker Pickup |
NRT | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
|
5:00 a.m. ~ 9:00 p.m. |
Kansai Airport Terminal 1
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kansai Airport Terminal 1, 1st Floor North, Locker Pickup, Locker 1 |
KIX | 3:00 p.m. Japan Time 1 day before pickup |
| Kansai Airport Terminal 1, 1st Floor North, Locker Pickup, Locker 2 |
KIX | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
| 0:01 a.m. ~ 10:00 p.m. |
| 5:00 a.m. ~ 11:00 p.m. |
Kansai Airport Terminal 2
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kansai Airport Terminal 2, Global WiFi Counter, Locker Pickup |
KIX | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
|
0:01 a.m. ~ 9:30 a.m. 10:00 a.m. ~ 9:00 p.m. |
Fukuoka Airport International Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| Fukuoka Airport International Terminal, 1st Floor, Locker Pickup |
FUK | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
|
5:00 a.m. ~ 10:00 a.m. 10:30 a.m. ~ 8:30 p.m. |
Chubu Centrair International Airport Terminal 1
MAP| Location | Reservation Deadline | |
|---|---|---|
| Chubu Airport Terminal 1, 2nd Floor Access Plaza, Locker Pickup |
NGO | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
|
5:00 a.m. ~ 10:00 a.m. 11:00 a.m. ~ 7:00 p.m. |
Chubu Centrair International Airport Terminal 2
MAP| Location | Reservation Deadline | |
|---|---|---|
| Chubu Airport Terminal 2, 2nd Floor Departure Lobby, Locker Pickup |
NGO | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
|
5:00 a.m. ~ 10:00 a.m. 10:30 a.m. ~ 3:00 p.m. |
New Chitose Airport International Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| New Chitose Airport International Terminal, 2nd Floor, Locker Pickup | CTS | 3:00 p.m. Japan Time 3 day before pickup |
| Time Slot |
|---|
| 7:00 a.m. ~ 6:30 p.m. |
Naha Airport International Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| Naha Airport International Terminal, 1st Floor, Locker Pickup |
OKA | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
|
7:00 a.m. ~ 8:00 p.m. |
Limited-timeOsaka Expo
MAP| Location | Reservation Deadline |
|---|---|
| Osaka Expo East Gate, Locker Pickup | 3:00 p.m. Japan Time 1 day before pickup |
| Time Slot |
|---|
|
9:00 a.m. ~ 9:00 p.m. |
Itami Airport South Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| Itami Airport South Terminal, 1st Floor Departure Area, Locker Pickup |
ITM | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
|
5:30 a.m. ~ 3:00 p.m. 3:30 p.m. ~ 7:00 p.m. |
Hiroshima Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Hiroshima Airport, Departure Lobby 2nd Floor, Locker Pickup |
HIJ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 7:00 a.m. ~ 2:30 p.m. |
Sendai Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Sendai Airport, Departure Lobby 2nd Floor, Locker Pickup |
SDJ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 6:30 a.m. ~ 6:00 p.m. |
Kumamoto Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kumamoto Airport, 1st Floor, Locker Pickup | KMJ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 6:30 a.m. ~ 8:30 p.m. |
Kagoshima Airport Domestic Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kagoshima Airport, 1st Floor Domestic Terminal, Locker Pickup |
KOJ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 6:20 a.m. ~ 6:00 p.m. |
Miyazaki Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Miyazaki Airport, 1st Floor Arrival Lobby, Luggage-Free Sightseeing Service, Locker Pickup |
KMI | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 6:30 a.m. ~ 6:00 p.m. |
Kitakyushu Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kitakyushu Airport, Arrival Lobby 1st Floor, Locker Pickup |
KKJ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 5:20 a.m. ~ 5:45 p.m. |
Shizuoka Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Shizuoka Airport, Arrival Lobby 1st Floor, Locker Pickup |
FSZ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 6:30 a.m. ~ 7:00 p.m. |
Niigata Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Niigata Airport, 1st Floor, Locker Pickup | KIJ | 3:00 p.m. Japan Time 3 day before pickup |
| Time Slot |
|---|
| 10:00 a.m. ~ 7:30 p.m. |
Komatsu Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Komatsu Airport, 1st Floor Domestic Arrival Lobby, Locker Pickup |
KMQ | 3:00 p.m. Japan Time 2 day before pickup |
| Time Slot |
|---|
| 6:50 a.m. ~ 6:00 p.m. |
Miyako Shimojishima Airport
MAP| Location | Reservation Deadline | |
|---|---|---|
| Miyako Shimojishima Airport, 1st Floor Check-in Area, Locker Pickup |
SHI | 3:00 p.m. Japan Time 3 day before pickup |
| Time Slot |
|---|
| 9:00 a.m. ~ 7:00 p.m. |