Smart Pickup
Locker Pickup
Pickup lockers are now available at major airports!No waiting in line, even during peak hours!
What is Smart Pickup?
Smart Pickup is the hassle-free way to collect your NINJA WiFi device at designated locations, designed for ultimate convenience.
Quick and Easy
No long lines or paperwork- just grab your device and go.
Available at Major Airports
Provide service at 7 Airports Nationwide.
No Waiting Time
Pick up smoothly without wasting your valuable time.
Steps from reservation to pickup
When placing your reservation, select "Smart Pickup" and select your preferred section (time slot). After your order is confirmed, a QR code will be emailed to you the day before your pickup.
At the airport Smart Locker, open the email containing your QR code. Please arrive during your designated time slot.
Insert the QR code face-up into the reader/scanner located at the center of the locker.
Once your reserved locker lights up, retrieve your WiFi device from inside.
Important Reminders
Locker pickup is available only for customers who order one router and one mobile battery. If you order two or more items, one or more mobile batteries, or any additional options such as Pocketalk, locker pickup is not available due to size restrictions. In this cases, please pick up your order at the counter.
- If you would like to receive an explanation from a staff member, please use the airport counter.
- It may be crowded depending on the time of day. Please come with plenty of time.
- If you miss the designated time slot, you will not be able to pick up your device.
- Please note that depending on the conditions, such as if there are no lockers available, you may not be able to apply for or change your locker pick-up option.
When placing your reservation, select "Smart Pickup" and select your preferred section (time slot). After your order is confirmed, a QR code will be emailed to you the day before your pickup.
At the airport Smart Locker, open the email containing your QR code. Please arrive during your designated time slot.
Insert the QR code face-up into the reader/scanner located at the center of the locker.
Once your reserved locker lights up, retrieve your WiFi device from inside.
Important Reminders
Locker pickup is available only for customers who order one router and one mobile battery. If you order two or more items, one or more mobile batteries, or any additional options such as Pocketalk, locker pickup is not available due to size restrictions. In this cases, please pick up your order at the counter.
- If you would like to receive an explanation from a staff member, please use the airport counter.
- It may be crowded depending on the time of day. Please come with plenty of time.
- If you miss the designated time slot, you will not be able to pick up your device.
- Please note that depending on the conditions, such as if there are no lockers available, you may not be able to apply for or change your locker pick-up option.
Locker pickup is available only for customers who order one router and one mobile battery. If you order two or more items, one or more mobile batteries, or any additional options such as Pocketalk, locker pickup is not available due to size restrictions. In this cases, please pick up your order at the counter.
- If you would like to receive an explanation from a staff member, please use the airport counter.
- It may be crowded depending on the time of day. Please come with plenty of time.
- If you miss the designated time slot, you will not be able to pick up your device.
- Please note that depending on the conditions, such as if there are no lockers available, you may not be able to apply for or change your locker pick-up option.
Smart Pickup Airport Locations
Narita Airport Terminal 3
MAP| Location | Reservation Deadline | |
|---|---|---|
| Narita Airport Terminal 3 1st Floor Locker Pickup |
NRT | 15:00 JST 1 day before pickup |
| Time Slot |
|---|
|
05:00-12:00 13:00-20:30 |
Haneda Airport Terminal 3
MAP| Location | Reservation Deadline | |
|---|---|---|
| Haneda Airport Terminal 3 2nd Floor Arrival Area Locker Pickup |
HND | 15:00 JST 1 day before pickup |
| Time Slot |
|---|
|
05:15-15:00 15:30-23:00 |
Chubu Centrair International Airport Terminal 1
MAP| Location | Reservation Deadline | |
|---|---|---|
| Chubu Airport Terminal 1 2nd Floor Access Plaza Locker Pickup |
NGO | 15:00 JST 2 day before pickup |
| Time Slot |
|---|
|
05:00-10:00 11:00-19:00 |
Chubu Centrair International Airport Terminal 2
MAP| Location | Reservation Deadline | |
|---|---|---|
| Chubu Airport Terminal 2 2nd Floor Departure Lobby Locker Pickup |
NGO | 15:00 JST 2 day before pickup |
| Time Slot |
|---|
|
05:00-10:00 10:30-15:00 |
Fukuoka Airport International Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| Fukuoka Airport International Terminal 1st Floor Locker Pickup |
FUK | 15:00 JST 1 day before pickup |
| Time Slot |
|---|
|
05:00-10:00 10:30-20:30 |
Naha Airport International Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| Naha Airport International Terminal 1st Floor Locker Pickup |
OKA | 15:00 JST 1 day before pickup |
| Time Slot |
|---|
| 07:00-20:00 |
Kansai Airport Terminal 1
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kansai Airport Terminal 1 1st Floor North Locker Pickup |
KIX | 15:00 JST 1 day before pickup |
| Time Slot |
|---|
| 00:01-22:00 |
Kansai Airport Terminal 2
MAP| Location | Reservation Deadline | |
|---|---|---|
| Kansai Airport Terminal 2 Global WiFi Counter Locker Pickup |
KIX | 15:00 JST 1 day before pickup |
| Time Slot |
|---|
|
00:01-09:30 10:00-21:00 |
New Chitose Airport International Terminal
MAP| Location | Reservation Deadline | |
|---|---|---|
| New Chitose Airport International Terminal 2nd Floor Locker Pick-Up |
CTS | 15:00 JST 3 day before pickup |
| Time Slot |
|---|
| 07:00-18:30 |
Narita International Airport Terminal 3Pick-up
| Location |
Terminal 3, 1F Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-12:00) Pickup 2 (Available 13:00-20:30) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Haneda Airport Terminal 3Pick-up
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business hours |
Pickup 1 (Available 05:15-15:00) Pickup 2 (Available 15:30-23:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Chubu Centrair International Airport Terminal 1Pick-up
| Location | Terminal 1, 2F Access Plaza "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-10:00) Pickup 2 (Available 11:00-19:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the 2 day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Chubu Centrair International Airport Terminal 2Pick-up
| Location | Terminal 2, 2F Departure Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-10:00) Pickup 2 (Available 10:30-15:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the 2 day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Fukuoka AirportPick-up
| Location | International Terminal, 1F Arrival Lobby "Global WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-10:00) Pickup 2 (Available 10:30-20:30) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Naha AirportPick-up
| Location |
International Terminal, 1F Arrival Lobby "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours |
07:00-20:00 If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Kansai International Airport Terminal 1 BuildingPick-up
| Location | Terminal 1, 1F International Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
00:01-22:00 If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Kansai International Airport Terminal 2 Building
| Location |
Terminal 2, International Departure Gate "Global Wifi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 00:01-09:30) Pickup 2 (Available 10:00-21:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
New Chitose Airport International TerminalPick-up
| Location |
International Terminal, 2F Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
07:00-18:30 If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the 3 day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.