<span class="col_c00">No</span> pick-up fee.
Pick up your WiFi device at our NINJA WiFi counters in major international airports in Japan.
We have a return box.
| Name of Airport | Sign-up Deadline | Pick-up & Return Counter | |||
|---|---|---|---|---|---|
| Narita International Airport Terminal 1 |
NRT | 1 Day Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 6:30 AM until the Arrival of the Last Flight |
| Return | MAP | 7:00 AM ~ 9:00 PM | |||
| Narita International Airport Terminal 2 |
NRT | 1 Day Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 6:30 AM until the Arrival of the Last Flight |
| Return | MAP | 7:00 AM ~ 9:00 PM | |||
| Haneda Airport International Terminal |
HND | 1 Day Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 6:30 AM ~ 11:45 PM
|
| Return | |||||
| Kansai International Airport Terminal 1 Building |
KIX | 1 Day Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 7:00 AM ~ 10:00 PM |
| Return | |||||
| Chubu Centrair International Airport | NGO | 2 Days Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 7:00 AM ~ 10:00 PM  |
| Return | |||||
| Fukuoka Airport | FUK | 2 Days Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 7:30 AM ~ 9:30 PM |
| Return | |||||
| New Chitose Airport | CTS | 3 Days Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 7:30 AM ~ 8:00 PM (Closes at 9:00pm on Sun, Wed and Fri) |
| Return | |||||
| Naha Airport | OKA | 2 Days Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 7:30 AM ~ 9:00 PM |
| Return | |||||
| Komatsu Airport | KMQ | 2 Days Before the Pick-up Date By 3:00 PM Japan Time |
Pick-up | MAP | 7:20 AM ~ 7:45 PM |
| Return | |||||
Narita International Airport Terminal 1Pick-up
QL Liner Counter in the North Wing 1F
| Location | Arrival Counter in International Arrival Lobby’s North Wing 1F QL Liner Counter |
|---|---|
| Note: | You cannot receive your WiFi device at the QL Liner Counter in the South Wing. |
Narita International Airport Terminal 1Return
| Location | Arrival Counter in the International Departure Lobby North & South Wings 4F QL Liner Counter |
|---|---|
| Note: | You can return your WiFi device in both the North and South Wings. Please use choose one at your convenience. |
QL Liner Counter in the North Wing 4F
QL Liner Counter in the South Wing 4F
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Narita International Airport Terminal 2Pick-up
QL Liner Counter on the 1F
| Location | Arrival Counter in the International Arrival Lobby 1F QL Liner Counter |
|---|
Narita International Airport Terminal 2Return
QL Liner Counter on the 3F
| Location | International Departure Lobby Counter on the 3F QL Liner Counter |
|---|
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Narita International Airport Terminal 3Pick-up/Return
| Location |
Terminal 3, 1F Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours |
7:00 a.m. ~ 9:00 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 9:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day.
Haneda Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 2F "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours | 6:00 a.m. ~ 11:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Haneda Airport International TerminalPick-up/Return
International Terminal Station 2F
| Location | Keikyu Haneda Airport International Terminal Station 2F |
|---|---|
| Note: | After-hour pick-ups (11:31 PM ~ 6:29 AM) will be managed by the JAL / ABC Counter on the 3F, and returns will be managed by the JAL / ABC Counter on the 2F. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Haneda Airport Terminal 3Return Box
| Location |
Terminal 3, 2F Arrivals Lobby JAL ABC x GLOBAL WiFi Return BOX |
|---|---|
| Business hours | 11:45 p.m. ~ 6:30 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Haneda International Airport After Hours (11:31 PM ~ 6:29 AM) Pick-up Counter Information
International Terminal Station 3F
| Location | Haneda Airport International Terminal Building 3F |
|---|---|
| Business Hours | 11:31 PM ~ 6:29 AM |
After Hours (11:45 p.m. ~ 6:30 a.m.) Return Counter Information
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Bussiness hours | 11:45 p.m. ~ 6:30 a.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Kansai International Airport Terminal 1 Building
International Arrival Lobby 1F
| Location | Terminal 1 Building International Arrival Lobby 1F (Near the information desk at the entrance of the South Arrival Gate.) |
|---|---|
| Note: | If you use the return box to return your WiFi device between 12:00 AM and 6:59 AM, the date of return will be considered as the previous day. |
Kansai International Airport Terminal 2 Building
Tourist Information Plaza Kanku Machidokoro
| Location | Terminal 2 1F, Before the International Arrival Gate, Tourist Information Plaza Kanku Machidokoro |
|---|---|
| Note | If you use the return box to return your WiFi device between 11:01 p.m. and 6:29 a.m., the date of return will be considered as the previous day. |
Chubu Centrair International AirportPick-up/Return
Access Plaza 2F
| Location | Access Plaza 2F (To the far end on your left from the Arrival Lobby. Next to the entrance to the parking lot.) |
|---|
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Chubu Centrair International Airport Terminal 2Pick-up/Return
| Location | Terminal 2, 2F Departure Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 10:00 a.m. ~ 3:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Fukuoka AirportPick-up/Return
In front of the restaurant next
to the North Entrance
| Location | In front of the restaurant next to the North Entrance of the International Terminal 1F |
|---|---|
| Note: | If you use the return box to return your WiFi device between 9:31 PM and 2:29 AM, the date of return is considered as the previous day. |
New Chitose AirportPick-up/Return
beside the JAL airline arrival port
| Location | Domestic terminal building 1F, beside the JAL airline arrival port |
|---|
New Chitose Airport International Terminal BuildingPick-up/Return
| Location | International Terminal, 2F Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 7:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Naha AirportPick-up/Return
| Location | Baggage Storage counter located in the domestic terminal |
|---|
Komatsu AirportPick-up/Return
| Location | Domestic Arrival Lobby 1F |
|---|---|
| Note: | Please return the rented equipment in the return box. However, the return box follows the airport’s business hours. |
Kagoshima Airport International TerminalReturn box
| Location | International Terminal, 1F Arrival Lobby "Global WiFi x NINJA WiFi" Return Box |
|---|---|
| Business Hours | Same as the Airport |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device outside of business hours, the date of return will be considered as the previous day.
Kagoshima Airport Domestic TerminalPick-up/Return
| Location | Domestic Terminal, 1F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 6:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Mt.Fuji Shizuoka AirportPick-up/Return
| Location | Arrival Lobby 1F Domestic Check-in Counter |
|---|---|
| Note | 9:00 a.m. ~ 6:00 p.m. If you use the return box to return your WiFi device between 6:01 p.m. and 8:59 a.m., the date of return will be considered as the previous day. |
Asahikawa AirportPick-up/Return
| Location | 1F Arrivals Lobby "Information" Counter |
|---|---|
| Business Hours | 8:00 a.m. ~ 8:20 p.m. *Return Box Available |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
*If you use the return box to return your WiFi device between 8:21 p.m. and 7:59 a.m., the date of return will be considered as the previous day.
Cautions When Returning
Please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch. Please note that none of the equipment is considered returned unless it is inside the pouch.
Set of Rented Equipment
Pouch
