Ninja WiFi Rates & Plans

The Advantages
of NINJA WiFi

No. 1
in pickup locations!

You can pick up your device at the airport when you arrive in Japan and return it there when you are leaving.

Can share one device!

Can be used by multiple people and devices. The cost per person is also more affordable!

Select from
a wide range of plans!

Choose a plan that suits your needs, and enjoy great value by only paying for the data amount and days you need.

Easy to use!

Simply turn on the WiFi router and enter the password. Delivery to hotels and other locations is also available!

Rates & Plans

Specs
Broadband Carrier SoftBank
Model K4
Broadband Standard SoftBank 4G LTE / SoftBank 4G
Dimensions Approximately 126(W) × 68(H) × 12.1(D) mm
The communication speed will be limited to 128kbps and slow down if it exceeds your daily GB limit.
1 device plan
2 devices Plan
Infinite Unlimited Plan
(SoftBank)

1,980 yen
(tax included) / day
Unlimited Plan (Softbank)
10GB per day

1,320 yen
(tax included) / day
Unlimited Plan (Softbank)
5GB per day

1,100 yen
(tax included) / day
Unlimited Plan (Softbank)
3GB per day

770 yen
(tax included) / day
Unlimited Plan (SoftBank)
1GB per day

440 yen
(tax included) / day

Notes for Infinite Unlimited Plan

There is no limit on data usage.
*Excessive data usage within a certain period may result in speed restrictions during peak hours.

Infinite Unlimited Plan
(SoftBank)

3,168 yen
(tax included) / day
Unlimited Plan (Softbank)
10GB per day

2,200 yen
(tax included) / day
Unlimited Plan (Softbank)
5GB per day

1,870 yen
(tax included) / day
Unlimited Plan (Softbank)
3GB per day

1,320 yen
(tax included) / day
Unlimited Plan (SoftBank)
1GB per day

792 yen
(tax included) / day
Specs
Broadband Carrier docomo
Model U50
Broadband Standard docomo 5G
Dimensions Approximately 68(W) × 151.5(H) × 14.3(D) mm
1 device plan
2 devices Plan
5G Unlimited Plan
2,200 yen
(tax included) / day

Important Notes

If excessive data usage of 10GB per day or 300GB per month is detected, your connection speed may be restricted to avoid network congestion.
If there is a suspicion of illegal use, the carrier may decide to restrict or suspend the connection.
In the event of a restriction on your connection, we cannot provide equipment replacements or refunds for service charges. Please understand this in advance.

*Illegal use refers to situations such as:
Using file-sharing software to download copyrighted data, or downloading illegal data.

5G Unlimited Plan
3,520 yen
(tax included) / day

Options

WiFi, your health, everything is covered!

Medical and WiFi Insurance

770 yen(tax included) / day
Both Wi-Fi devices and medical support, all in one for your peace of mind!
Travel-safely-with-WiFi-and-medical-support! Travel-safely-with-WiFi-and-medical-support!
*Listed price includes tax.

If you're worried about losing or damaging it

WiFi Insurance Plan

A popular and affordable plan with a power bank included   
Insurance + Battery Plan 440 yen(tax included) / day
Our most popular plan!
Low-Price-Popular-Full-Insurance-Plan-with-100%-of-Damage-Covered+External-Battery Low-Price-Popular-Full-Insurance-Plan-with-100%-of-Damage-Covered+External-Battery
Peace of mind, no compensation fees   
Full Insurance Plan 330 yen (tax included) / day
100% Protection
Recommended protection plan for trouble   
Mini Insurance Plan 220 yen (tax included) / day
80% Protection
*In case of loss or theft, please be sure to present a certificate from a police station in Japan.
*Please immediately report losses or thefts to us whether or not you purchased an insurance plan.
Surcharges for loss, damage, or breakage(Untaxable)
Mobile WiFi Router Fee 40,000 yen
SIM card reissue fee 3,000 yen*
Pouch 1,000 yen
AC Adapter 1,000 yen
USB Cable 500 yen
Spare Battery 3,000 yen
USB x 4-port AC Adapter 3,000 yen
Plug Adapter 1,000 yen
POCKETALK W 30,000 yen
Cellphone for Domestic Phone Calls 20,000 yen
*If both the WiFi router and the SIM card for domestic use in Japan are lost, a charge of JPY 3,000 each, totaling JPY 6,000, will be applied
Cellphone for Domestic
Phone Calls(Softbank)
550 yen (tax included) / day
Unlimited calls to Japan with a rental phone. Pickup at designated counter only, with passport required for each reservation. Domestic calls only.
Cellphone-for-Domestic-Phone-Calls

POCKETALK W
880 yen (tax included) / day
Both parties just need to speak. A two-way translator supporting 74 languages.
POCKETALK W
Portable Spare Battery
110 yen (tax included) / day
Simply plug in to charge your mobile WiFi router or smartphone.
Portable Spare Battery
USB x 4-port
AC Adapter
110 yen (tax included) / day
AC adapter with 4 USB ports. USB cables not included.
USB x 4-port AC Adapter

Plug Adapter
110 yen (tax included) / day
It can convert all global power plugs to Japan's A-type.
Plug-Adapter

Airport Pick-Up Services
Comfortable airport transfer to Tokyo/City by private car. Flexible with advance booking. Available for Narita, Haneda, and Kansai airports only.
空港送迎サービス

TERMS OF USE

SmartRyde, Inc. ("We" or the "Company") provides SmartRyde Airport Transfer Online Reservation Site (the "Service").
Please read these Terms of Use carefully before using the Service.

1. Introduction

We sell transportation services provided by the vehicle dispatch companies (the "Suppliers"). These Terms of Use apply to your use of the Service and the transportation services (the "Transportation Services") provided by the Suppliers through the Service. You may review these Terms of Use at any time on our website.

1.1 Please read these Terms of Use before making a reservation.
When you make a reservation for the Transportation Services through our website for the Service (the "Website"), you shall be deemed to have agreed to these Terms of Use, and the agreement for the Service (this "Service Agreement") shall be executed between you and the Company. Please note that these Terms of Use also apply to the agreement between you and the Suppliers for the Transportation Services (the "Transportation Service Agreement").
1.2 We are not a provider of the Transportation Services. You shall confirm that the Supplier is a party who enters into the contract for the Transportation Service with you, and you shall fully confirm the rules set forth by the Suppliers before using the Transportation Services. In the event of any trouble or accident between you and the Suppliers with respect to the Transportation Services, we shall not be liable beyond the scope set forth in these Terms of Use. By making a reservation for the Transportation Services through the Website, you shall be deemed to have agreed to allow the Suppliers to provide the Transportation Services to you. Upon completion of the reservation process and our issuance of the voucher to you in accordance with Article 2.4, the Transportation Service Agreement shall be executed between you and the Supplier, and these Terms of Use apply to the relationship between you and the Supplier from that time.
1.3 We do not provide you the Service in any case if you do not agree to these Terms of Use.

2. Reservation

2.1 Reservations can be made up to 48 hours prior to the date and time of use the Transportation Service.
2.2 We reserve the right to refuse reservations due to the Suppliers’ circumstances. We do not guarantee that Suppliers shall provide the Transportation Services to you with respect to your requests. If we decline your reservation, we will notify you at the e-mail address you entered at the time of reservation. We may, at our discretion, suggest you alternative means, but neither we nor the Suppliers shall compensate you for any additional fees incurred in such cases. The Supplier’s information shall not be provided to you until the arrangement is complete.
2.3 Personal information required to arrange services shall be accurately provided (entered) to us at the time of booking. If we determine that the information you have entered is untrue, inaccurate, or insufficient, we may cancel this Service Agreement at our discretion.
2.4 Vouchers shall be issued upon completion of the reservation process and upon confirmation of payment by the Company. If we are unable to confirm your payment, we may cancel this Service Agreement at our discretion. Please confirm the voucher includes the date of the Transportation Services, Supplier’s contact information, local emergency contact information and etc., prior to use the Transportation Service. If you find any errors on the voucher, please contact us. The voucher is based on the information entered at the time of reservation. Neither the Company nor the Suppliers shall be liable for any failure to provide the Service or the Transportation Services due to errors in your input.
2.5 The type of vehicle to be arranged depends on the Suppliers, region, and country. We do not accept specific car models.

3. Fees and payment methods

3.1 You are obligated to pay us the fee for the Service (the "Fee") in accordance with the reservation made through the Service. You are required to pay the Fee in advance through the Service in the method determined by us.
3.2 The Fee may be subject to change due to unavoidable reasons at the time of making arrangements with the Suppliers even after the reservation request has been made. If the amount of the Fee has been changed from the amount at the time of reservation, we shall contact you to confirm whether you would like to use the Transportation Services with the changed Fee. If you wish to cancel, we shall refund all Fee paid.
3.3 The amount of the Fee shown on the Website is per car and does not vary depending on the number of persons using the car. You agree in advance that additional vehicles may be arranged at the discretion of the Company or the Suppliers in consideration of the number of persons using the vehicle and the amount of cargo, and that additional charges may be incurred in such cases.
3.4 We accept payment by credit or debit card only. You shall be responsible for any handling fees incurred at the time of payment.
3.5 If you use the Service through a travel agent and make a reservation for the Transportation Services, we may confirm your reservation upon receipt of the Fee from such travel agent and confirmation from the Suppliers. In this case, until we receive the Fee from the travel agent, we shall not be liable for the Service or the Transportation Services except to the extent of any willful misconduct or gross negligence on our part.

4. Special handling

If the Suppliers needs to provide the Transportation Services to you that require special accommodations not listed on the Website, please contact us at the time of booking. Depending on the Supplier’s availability, we may not be able to fulfill your request. The Company or the Suppliers shall not be liable for any failure to meet your request.

5. Change or Cancellation of Reservations by Customers

If you wish to change your reservation, please contact us by e-mail at least 3 days prior to the date of use. We do not accept applications outside of business hours. We will make every effort to change your reservation, but we may not guarantee that we shall be able to change it as requested. Additional charges may be incurred in the event that a reservation is changed or cancelled. The amount and other conditions of the additional charges shall be in accordance with the terms and conditions of the Transportation Service Agreement. Changes or cancellations of the reservation shall only be made with the consent of the Suppliers.

6. Change or Cancellation of Reservations by the Company or the Suppliers

6.1 You agree in advance that the Company or the Suppliers may, at each discretion, change or cancel the reservation for the Transportation Services even after the reservation has completed, if any of the following events occur:
  • (1)When you wish to change in the number of passengers to pick up or drop off;
  • (2)When the number of vehicles reserved exceeds the number of vehicles available for allocation by the Suppliers;
  • (3)When the Suppliers are unable to provide the Transportation Services due to a business closure or other reasons;
  • (4)When it is deemed impossible or extremely unsafe to provide the Transportation Services due to natural disasters, war, acts of strife, or other unavoidable reasons;
  • (5)When you violate these Terms of Use or the Transportation Service Agreement;
  • (6)When the information you entered is found to be false;
  • (7)When you have used or attempted to use the Service or the Transportation Services for any purpose or in any manner that may cause damage to us, the Suppliers or any other third party;
  • (8)When you stop making payments or become insolvent, or an application for a proceeding for bankruptcy, civil rehabilitation or other similar proceedings is made with respect to you;
  • (9)In the event of the customer’s death;
  • (10)When you are recognized as a member of a crime syndicate, a quasi-constituent member of a crime syndicate, a person related to a crime syndicate, or a corporate extortionist or other antisocial force; or
  • (11)Any other cases that the Company or the Suppliers reasonably determines that change or cancel the reservation is appropriate.
6.2 If we change the details of the reservation for the Transportation Services for any of the reasons described in the preceding paragraphs, we shall contact you promptly and confirm whether you intend to use the changed Transportation Services.
6.3 The method of settling the Fee in the event of change or cancellation of the reservation for the Transportation Services shall be as set forth below, unless otherwise specified by us. However, if the change or cancellation of the reservation for the Transportation Services is deemed to be based on reasons attributable to you, we may not refund the Fee to you based on our reasonable judgment.
  • (1)If the amount of the revised Fee is less than the amount of the Fee before the change, we shall refund the difference to you.
  • (2)If the amount of the revised Fee exceeds the amount of the Fee before the change, you shall additionally pay the difference to us.
6.4 In the event of a change or cancellation of the reservation for reasons attributable to the Suppliers, we may, at our discretion, arrange alternative services free of charge; provided however, we do not guarantee that we shall arrange alternative services, and we shall not be responsible for any other costs incurred other than those provided by us free of charge.
6.5 In the event of a change or cancellation of the reservation for the Transportation Services for reasons attributable to you, you shall indemnify the Company for any damages incurred by the Company as a result of such change or cancellation.

7. Our Responsibility

7.1 We operate as an agent for booking vehicle assignments for the Suppliers. We are not responsible for all problems that may occur when using the Service and the Transportation Services. We do not guarantee the truthfulness, accuracy, completeness, usefulness, or currency of the information of Transportation Services provided by the Suppliers on the Website, except to the extent of any willful misconduct or gross negligence on our part. Although we communicate the details of your reservation to the Suppliers, we do not guarantee that the Suppliers shall confirm the accuracy of the details of your reservation by such communication, except to the extent of any willful misconduct or gross negligence on our part. The Suppliers shall be responsible for the Transportation Services you served from the Suppliers, and we shall not be responsible beyond the scope set forth in these Terms of Use.
In the event of loss or damage to personal belongings, injury, or death that occurs during using the Transportation Services, please seek compensation directly from the Suppliers or from your insurance company. We shall not be liable for any of these events except to the extent of any willful misconduct or gross negligence on our part.
7.2 We shall provide you with the information we have received from the Suppliers regarding the details of the Transportation Services in advance. We shall not be responsible for any changes or inaccuracies in the Transportation Services without prior notification to us by the Suppliers, except to the extent of any willful misconduct or gross negligence on our part.
7.3 We may suspend or interrupt the Service, in whole or in part, without prior notice to you, in the event of inspection or maintenance of computer systems related to the Service, in the event of modification or termination of the contract between us and the Suppliers, or in any other case in which we reasonably deem it necessary to suspend or interrupt the Service. Except to the extent of any willful misconduct or gross negligence on our part, we shall not be responsible or liable for any damage incurred by you as a result of any action taken by the Company in the above.
7.4 We may, at our reasonable discretion, terminate provision of the Service. Except to the extent of any willful misconduct or gross negligence on our part, we shall not be responsible or liable for any damage incurred by you as a result of any action taken by the Company in the above.
7.5 Even if we shall be responsible or liable for the damage by the application of compulsory provisions in laws including, without limitation, the Consumer Contract Law of Japan, the responsibility and liability of us for such damage shall, except to the extent of any willful misconduct or gross negligence on our part, not exceed twice the Fee for the Service for such damage used by you. Such compensation shall be paid only to the person who suffered the damage.

8. Force majeure

The Fee may be non-refundable in the event of cancellation or modification of the Transportation Service Agreement due to natural disasters such as flood, fire, earthquake, riot, conflict, war, strike, government order, civil commotion, paralysis of transportation means, or other reasons beyond the Suppliers’ or our control.

9. Customer Responsibility

Please be sure to bring the voucher issued by us when you use the Transportation Services. Please be sure to check the contents of your voucher before using the Transportation Services. Voucher includes local emergency contact information, and the Suppliers contact information. If you know in advance that you will not be able to use the Transportation Services as scheduled due to significant flight delays or cancellations, please contact your local emergency contact or the Suppliers. We may offer you an alternative, but we do not guarantee that we will offer you an alternative, and we will not cover the cost of any alternative services. No refunds will be issued if this Service is cancelled without notice.

10. Prohibited items

You shall be prohibited from engaging in any of the following acts with respect to use of the Service:

  • (1)Performing any act that would infringe any copyrights, patent rights, utility model rights, trademark rights, design rights or other intellectual property rights, rights of publicity, rights of privacy, honor or other rights or interests of the Company, the Suppliers or other third parties (including acts that directly or indirectly cause such infringement);
  • (2)Using the Service for any purpose other than to receive the Transportation Services;
  • (3)Performing an act in violation of laws and regulations, an act associated with a criminal act, or an act against public order and good morals;
  • (4)Transmitting information that contains computer viruses or other harmful computer programs;
  • (5)Performing any act that is reasonably recognized to be likely to interfere with the operation of the Service by the Company; or
  • (6)Performing any other acts that are reasonably determined by the Company to be inappropriate.

11. Cancellation of this Service Agreement

11.1 We may, without prior notice or demand, temporarily suspend the use of the Service and terminate this Service Agreement if any of the following events occurs:
  • (1)In the cases specified in each item of Article 6.1;
  • (2)In the event that the Supplier terminates the Transportation Service Agreement with you;
  • (3)In the event that you interfere with the operation of the Service by any means; or
  • (4)Any other cases that the Company reasonably determines that suspension or termination is appropriate.
11.2 If this Service Agreement is cancelled, you shall be deemed to have requested the cancellation of the Transportation Service Agreement established between you and the Suppliers, and Article 5 shall apply.

12. Opinions and requests to the Company

12.1 In the event of any accident or problem while using the Transportation Services, please report it to the Suppliers or contact us at the contact information provided on the voucher.
12.2 After use, please contact us at [email protected] for any comments regarding the Service. We shall report back to you within 4 weeks of your contact.
12.3 If you contact us more than 4 weeks after the date of use of the Service, we may not be able to respond to your inquiry.

13. Other

13.1 We may assign or delegate all or part of our rights and obligations under these Terms of Use.
13.2 These Terms of Use may be subject to change without notice at our discretion.
Please be sure to check before making a reservation.
If these Terms of Use are changed after the reservation is completed, the Terms of Use in effect at the time you make the reservation for this Service shall apply.

14. Jurisdiction

Any and all disputes arising out of or in connection with these Terms of Use shall be submitted to the exclusive jurisdiction of the Tokyo District Court in the first instance.

15. Consultation

Any doubts concerning matters not provided for in these Terms of Use shall be resolved through good faith discussions between the Company and you.

Pick it up and drop it off at accommodation

Delivery Pick-Up/Return

Pick-up

550 yen (tax included)
Pick-up

Return

550 yen (tax included)
Return
※Up to 4 units. For 5 to 10 units, a one-way fee of JPY 1,100 (tax included) will apply.
※Pick-up and return at the airport counter are free.

Extension Fees

Rental Fees for Portable WiFi Routers

  Unlimited Plan (Softbank)
1GB per day
Unlimited Plan (Softbank)
3GB per day
Unlimited Plan (Softbank)
5GB per day
Unlimited Plan (Softbank)
10GB per day
Infinite Unlimited Plan
(SoftBank)
docomo 5G
U50 Unlimited
With notification
at least one day in advance
440 yen
(tax included) / day
770 yen
(tax included) / day
1,100 yen
(tax included) / day
1,320 yen
(tax included) / day
1,980 yen
(tax included) / day
2,200 yen
(tax included) / day
  With notification at least one day in advance
Unlimited Plan (Softbank)
1GB per day
440 yen
(tax included) / day
Unlimited Plan (Softbank)
3GB per day
770 yen
(tax included) / day
Unlimited Plan (Softbank)
5GB per day
1,100 yen
(tax included) / day
Unlimited Plan (Softbank)
10GB per day
1,320 yen
(tax included) / day
Infinite Unlimited Plan
(SoftBank)
1,980 yen
(tax included) / day
docomo 5G
U50 Unlimited
2,200 yen
(tax included) / day

Options

Insurance Plan
Insurance + Battery Plan
440 yen
(tax included) / day
Full Insurance Plan
330 yen
(tax included) / day
Mini Insurance Plan
220 yen
(tax included) / day
Medical and Wifi Insurance
770 yen
(tax included) / day
Portable External Battery
110 yen (tax included) / day
Plug Adapter
110 yen (tax included) / day
POCKETALK W
880 yen (tax included) / day
Cellphone for Domestic Phone Calls
550 yen (tax included) / day
USB x 4-port AC Adapter
110 yen (tax included) / day
Insurance Plan
Insurance + Battery Plan
440 yen
(tax included) / day
Full Insurance Plan
330 yen
(tax included) / day
Mini Insurance Plan
220 yen
(tax included) / day
Medical and Wifi Insurance
770 yen
(tax included) / day
Portable External Battery
110 yen
(tax included) / day
POCKETALK W
880 yen
(tax included) / day
USB x 4-port AC Adapter
110 yen
(tax included) / day
Cellphone for Domestic Phone Calls
550 yen
(tax included) / day
Plug Adapter
110 yen
(tax included) / day
Note: In case of an extension without prior notice, an additional charge of JPY 1,617 per day will be applied for each extra day.
For plans over JPY 1,617/day, including unlimited plans, you'll be charged rental and optional service fees (e.g. full insurance) for any excess days, regardless of extension requests.

The Process is Very Simple

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01
Get Yours

Get Yours

The application can be made through the form up to 1 day before. Payment and settlement are handled via credit card.

Get Yours

The application can be made through the form up to 1 day before. Payment and settlement are handled via credit card.
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Pick-up

Pick-up

You can choose to pick up from the airport, the pick-up counter, or via delivery.

Pick-up

You can choose to pick up from the airport, the pick-up counter, or via delivery.
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03
Return

Return

You can return it after use at the airport, the pick-up counter, via delivery, or at the airport return box.

Return

You can return it after use at the airport, the pick-up counter, via delivery, or at the airport return box.

Other Service

Get Yours!