WiFi Pick-up & Return
NINJA WiFi offers several methods and places to pick-up and return your router.Easy and convenient no matter where you travel.
Pick-up & Return Method
You are free to choose whichever method suits you best.
You can also mix and match.
You are free to choose whichever method suits you best.
You can also mix and match.
Airport Counters
Free
Free
Smart Pickup
Free
Free
Delivery Services
550 yen (tax included)
550 yen (tax included)
Shinjuku Counter
Free
Free
MATCHA Counter
(Asakusabashi) Free
(Asakusabashi) Free
Airport Counters
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Pick-Up Fee Free
You can access the internet as soon as you arrive if you pick up your WiFi device at a counter in one of Japan’s major international airports.
You can access the internet as soon as you arrive if you pick up your WiFi device at a counter in one of Japan’s major international airports.
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Return Fee Free
If you return your WiFi device to our counter in one of Japan’s major international airports, you can use the internet until the last minute.
If you return your WiFi device to our counter in one of Japan’s major international airports, you can use the internet until the last minute.
Smart Pickup
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Pick-Up Fee Free
Pickup-Only Locker! You can pick up your items at Haneda, Narita, Kansai, and other airports without waiting in line at the counter!
Even during busy times at the counter, you can receive your items in as little as 10 seconds.
Pickup-Only Locker! You can pick up your items at Haneda, Narita, Kansai, and other airports without waiting in line at the counter!
Even during busy times at the counter, you can receive your items in as little as 10 seconds.
Delivery Services
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Pick-Up Fee 550 yen (tax included)
Whether a hotel or office, your home or a friend’s home, your Wifi device will be delivered to your designated location in Japan on your designated date and time.
*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.
Whether a hotel or office, your home or a friend’s home, your Wifi device will be delivered to your designated location in Japan on your designated date and time.
*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.
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Return Fee 550 yen (tax included)
You can mail your device from most convenience stores, Yamato Transport service counters, and hotels.
*A slip with COD (Cash on Delivery) for Yamato Transport will be inside your pouch if you request to return via delivery. If you would prefer a different transportation company, please talk to them directly. Also contact NINJA WiFi before sending COD via different company.
*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.
You can mail your device from most convenience stores, Yamato Transport service counters, and hotels.
*A slip with COD (Cash on Delivery) for Yamato Transport will be inside your pouch if you request to return via delivery. If you would prefer a different transportation company, please talk to them directly. Also contact NINJA WiFi before sending COD via different company.
*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.
Shinjuku Counter
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Pick-Up Fee Free
You may directly pick up your WiFi device at our counter in Shinjuku.
You may directly pick up your WiFi device at our counter in Shinjuku.
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Return Fee Free
You can return your device directly at at our counter in Shinjuku.
*Available only to renters who picked-up their WiFi router within Japan.
You can return your device directly at at our counter in Shinjuku.
*Available only to renters who picked-up their WiFi router within Japan.
MATCHA Counter (Asakusabashi)
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Pick-Up Fee Free
You can pick up your order directly at the MATCHA counter in Asakusabashi.
You can pick up your order directly at the MATCHA counter in Asakusabashi.
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Counter for pickup only.
No returns will be accepted.
No returns will be accepted.