NO Pick-up Fee
You may pick up your WiFi device at any of our NINJA WiFi counters in major international airports all over Japan, or at any of our affiliates’ counters, upon your arrival in Japan.
We have a return box.
Name of Airport | Sign-up Deadline | Map and Business hours | |||
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Tokyo | |||||
Narita International Airport Terminal 1 |
NRT | 1 Day Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 6:00 p.m.
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Return | |||||
Narita International Airport Terminal 2 |
NRT | 1 Day Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
7:00 a.m. ~ 9:00 p.m.
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Return | |||||
Haneda Airport Terminal 2 | HND | 1 Day Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP | 6:00 a.m. ~ 11:00 p.m. 2nd floor NINJA WIFI Counter |
Return | |||||
Haneda Airport Terminal 3 | HND | 1 Day Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP | 6:30 a.m. ~ 11:45 p.m. 2nd floor NINJA WIFI Counter |
MAP | 11:45 p.m. ~ 6:30 a.m. 3rd floor JAL ABC Counter |
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Return | MAP | 6:30 a.m. ~ 11:45 p.m. 2nd floor NINJA WIFI Counter |
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MAP | 11:45 p.m. ~ 6:30 a.m. 2nd floor JAL ABC Counter |
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Osaka | |||||
Kansai International Airport Terminal 1 Building |
KIX | 1 Day Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 10:30 p.m.
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Return | |||||
Nagoya | |||||
Chubu Centrair International Airport Terminal 1 |
NGO | 2 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
6:45 a.m. ~ 10:00 p.m.
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Return | |||||
Chubu Centrair International Airport Terminal 2 |
NGO | 2 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 9:00 p.m.
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Return | |||||
Asahikawa | |||||
Asahikawa Airport | AKJ | 4 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
8:00 a.m. ~ 8:20 p.m.
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Return | |||||
Sapporo | |||||
New Chitose Airport International Terminal Building |
CTS | 3 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP | 7:30 a.m. ~ 8:00 p.m. |
Return | |||||
New Chitose Airport Domestic Terminal Building |
CTS | 3 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP | 7:30 a.m. ~ 8:00 p.m. |
Return | |||||
Sendai | |||||
Sendai International Airport | SDJ | 2 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
6:30 a.m. ~ 8:30 p.m.
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Return | |||||
Komatsu | |||||
Komatsu Airport | KMQ | 2 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
7:20 a.m. ~ 7:45 p.m.
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Return | |||||
Fukuoka | |||||
Fukuoka Airport | FUK | 2 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
8:00 a.m. ~ 8:00 p.m.
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Return | |||||
Kagoshima | |||||
Kagoshima Airport | KOJ | Please only return in the return box. | Return | MAP |
Possible return times:Vary depending on the day.
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Okinawa | |||||
Naha Airport | OKA | 1 Days Before the Pick-up Date By 3:00 p.m. Japan Time |
Pick-up | MAP |
7:30 a.m. ~ 9:00 p.m.
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Return |
Narita International Airport Terminal 1Pick-up/Return


J WiFi @ Mobile counter
Location | International arrival lobby Center Building J WiFi @ Mobile counter |
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Narita International Airport Terminal 2Pick-up/Return


J WiFi @ Mobile counter
Location | International arrival lobby J WiFi @ Mobile countert |
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Narita International Airport Terminal 3Pick-up/Return


JWiFi&Mobile Counter
Location | International Arrival Lobby 1F JWiFi&Mobile Counter |
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Haneda Airport Terminal 2Pick-up/Return


2nd floor NINJA WIFI Counter
Location | Terminal 2 2nd floor NINJA WIFI Counter |
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Reception hours | 6:00 a.m. ~ 11:00 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Haneda Airport Terminal 3Pick-up/Return


Terminal 3 2nd floor
Location | Terminal 3 (International Terminal) 2nd floor Arrival Lobby |
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Reception hours | 6:30 a.m. ~ 11:45 p.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
After Hours (11:45 p.m. ~ 6:30 a.m.) Pick-up Counter Information


Terminal 3 3F
Location | Haneda Airport Terminal 3 3F |
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Business Hours | 11:45 p.m. ~ 6:30 a.m. |
After Hours (11:45 p.m. ~ 6:30 a.m.) Return Counter Information


Terminal 3 2F
Location | Terminal 3 (International Terminal) 2nd floor Arrival Lobby |
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Reception hours | 11:45 p.m. ~ 6:30 a.m. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Kansai International Airport Terminal 1 BuildingPick-up/Return


International Arrival Lobby 1F
Location | Terminal 1 Building International Arrival Lobby 1F (Near the information desk at the entrance of the North Arrival Gate C) |
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Note | If you use the return box to return your WiFi device between 10:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day. |
Kansai International Airport Terminal 2 Building


Tourist Information Plaza Kanku Machidokoro
Location | Terminal 2 1F, Before the International Arrival Gate, Tourist Information Plaza Kanku Machidokoro |
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Note | If you use the return box to return your WiFi device between 11:01 p.m. and 6:29 a.m., the date of return will be considered as the previous day. |
Chubu Centrair International Airport Terminal 1Pick-up/Return


Access Plaza 2F
Location | Access Plaza 2F (To the far end on your left from the Arrival Lobby. Next to the entrance to the parking lot.) |
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Note | If you use the return box to return your WiFi device between 10:01 p.m. and 6:59 a.m., the date of return will be considered as the previous day. |
*When you return your WiFi device, please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch.
Please note that none of the equipment is considered returned unless it is inside the pouch.
Chubu Centrair International Airport Terminal 2Pick-up/Return


Departure lobby 2F
Location | Terminal 2 Departure lobby 2F |
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Note | If you use the return box to return your WiFi device between 11:01 p.m. and 6:29 a.m., the date of return will be considered as the previous day. |
Fukuoka AirportPick-up/Return


International Terminal 1F
Location | International Terminal 1F After exit Arrival lobby Please turn left. |
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Note | If you use the return box to return your WiFi device between 8:01 p.m. and 7:59 a.m., the date of return is considered as the previous day. |
New Chitose Airport Domestic Terminal BuildingPick-up/Return


Beside Japan Airlines arrival port
Location | Domestic terminal building 1F, beside the JAL airline arrival port |
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New Chitose Airport International Terminal BuildingPick-up/Return


International Arrival Lobby 2F
Location | International Arrival Lobby 2F |
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Naha AirportPick-up/Return


Location | Baggage Storage counter located in the international terminal |
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Note | If you use the return box to return your WiFi device between 9:01 p.m. and 7:29 a.m., the date of return will be considered as the previous day. |
Komatsu AirportPick-up/Return


Location | Domestic Arrival Lobby 1F |
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Note | Please return the rented equipment in the return box. However, the return box follows the airport’s business hours. If you use the return box to return your WiFi device between 7:46 p.m. and 7:19 a.m., the date of return will be considered as the previous day. |
Kagoshima AirportReturn box


Location | Near exit 3 by International Terminal 1F (Beside the Public phone) |
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Note | Possible return times:Vary depending on the day. Business times are written below. (For Departures) Open: 3 hours before departure / Close: An hour after departure (For Arrivals) Open: 2 hours before arrival / Close: An hour after arrival |
Mt.Fuji Shizuoka AirportPick-up/Return


Location | Arrival Lobby 1F Domestic Check-in Counter |
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Note | 9:00 a.m. ~ 6:00 p.m. If you use the return box to return your WiFi device between 6:01 p.m. and 8:59 a.m., the date of return will be considered as the previous day. |
Asahikawa AirportPick-up/Return


Location | Arrival Lobby (1F) General Information Counter |
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Note | 8:00 a.m. ~ 8:20 p.m. If you use the return box to return your WiFi device between 8:21 p.m. and 7:59 a.m., the date of return will be considered as the previous day. |
Sendai International AirportPick-up/Return


Location | Sendai International Airport International Arrival Lobby 1F |
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Note | We have a return box. Airport opening hours. If you use the return box to return your WiFi device between 8:31 p.m. and 6:29 a.m., the date of return will be considered as the previous day. |
Cautions When Returning
Please make sure to return the full set of rented equipment (including devices/cables/adapters/instruction manuals) in the pouch. Please note that none of the equipment is considered returned unless it is inside the pouch.
Set of Rented Equipment
Pouch