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Pick-up & Return Delivery Services

Customers who don’t want to search for an airport counter or our Shinjuku counter will find delivery services are very convenient.

Delivery Services

Pick-Up

Whether a hotel or office, your home or a friend’s home, your Wifi device will be delivered to your designated location in Japan on your designated date and time.

Reservation Deadline
Pick-up Date Time
3 Days Before By 3:00 PM (Japan Time)

550 yen (tax included)

*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.

Return

  • A mailing slip with COD (Cash on Delivery) is in your pouch. Fill in the necessary information.
  • Place all the accessories into the pouch, then into the plastic package also inside your pouch.
  • Bring the package to a convenience store, Yamato Transport service counter, or your hotel’s staff member to send it.
  • If you would prefer a different transportation company, please talk to them directly. Also contact NINJA WiFi before sending COD via a different company.

550 yen (tax included)

*For 5 to 10 devices, the fee is 1,100 yen (tax included) each way.

Return Shipping Address

<Hamakyorex Co., Ltd. NINJA WiFi Return Center>
Zip code: 270-1443
1027-7 Washinodani, Kashiwa City, Chiba Prefecture
[C/D Section] Tokyo Seino Transportation Co., Ltd.
No. 2 Kashiwa Distribution Center 1F
To: NINJA WiFi Return Section
TEL:0120-474-235

*The above phone number is only to be written on the shipping slip, not called for customer support.