Language

How to Use

Sign Up
Sign Up
Payment
Payment
Pick-up
Pick-up
Use
Use
Return
Return

Reservation Deadline

Airport Counter

Reservation Deadline Pick-up AirportMAP Time
4 Days Before Asahikawa Airport Sign-up by 3:00 PM (Japan Time) the day before
3 Days Before New Chitose Airport International Terminal
New Chitose Airport Domestic Terminal
2 Days Before Chubu Centrair International Airport Terminal 1
Chubu Centrair International Airport Terminal 2
Fukuoka International Airport
Komatsu Airport
Kagoshima Airport Domestic Terminal
1 Day Before Narita International Airport Terminal 1
Narita International Airport Terminal 2
Haneda Airport Terminal 2
Haneda Airport Terminal 3
Kansai International Airport, Terminal 1
Naha Airport

How to Use Delivery Service

Reservation Deadline Ships To Time
3 Days Before All Over Japan Sign-up by 15:00 (Japan Time) the day before
  • Please complete every required item on the reservation form on the website.
    *Please note that your email address and credit card information are required for making a reservation.
  • You will receive a confirmation email with the details of your reservation.
    *Please contact us immediately if you receive no such confirmation email or if you find any errors in the details of your reservation.

Payment

Credit card ONLY.
The payment will be charged once the order is submitted.
If you make any changes to your reservation, the new fee will be charged to your credit card on file, and the original amount will be refunded.
The refund may take up to 20 business days.

VISA MasterCard JCB AMERICANEXPRESS DC

Pick-up

Different methods and places for pick-up and return are acceptable!
 Example1: [Pick-up] Narita Airport → [Return] Kansai International Airport
 Example2: [Pick-up] Haneda Airport → [Return] Delivery Service.
Contact customer service if you wish to change your pick-up/return location after making your reservation.

Use

Please use our service only during the dates that you signed up. If you have any questions regarding your WiFi device, please contact our call center.

Return