※The total WiFi router rental service users across the group (based on November 2024 survey).
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※The total WiFi router rental service users across the group (based on November 2024 survey).
Pickup lockers are now available at major airports!
No waiting in line, even during peak hours!
Smart lockers will be available starting February 4, 2025!
Smart Pickup is the hassle-free way to collect your NINJA WiFi device
at designated locations, designed for ultimate convenience.
Quick and Easy
No long lines or paperwork- just grab your device and go.
Available at Major Airports
Provide service at 7 Airports Nationwide.
No Waiting Time
Pick up smoothly without wasting your valuable time.
When placing your reservation, select "Smart Pickup" and select your preferred section (time slot). After your order is confirmed, a QR code will be emailed to you the day before your pickup.
At the airport Smart Locker, open the email containing your QR code. Please arrive during your designated time slot.
Insert the QR code face-up into the reader/scanner located at the center of the locker.
Once your reserved locker lights up, retrieve your WiFi device from inside.
Due to size limitations of the lockers, Smart Pickup is not available for customers who ordered two or more WiFi routers, power banks, Pocketalk devices, domestic phones, or USB 4-port AC adapters. We kindly ask that these customers collect their items at the counter.
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Narita Airport Terminal 3 1st Floor Locker Pickup | NRT | 15:00 JST 1 day before pickup |
05:00-12:00 13:00-20:30 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Haneda Airport Terminal 3 2nd Floor Arrival Area Locker Pickup | HND | 15:00 JST 1 day before pickup |
05:15-15:00 15:30-23:00 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Chubu Airport Terminal 1 2nd Floor Access Plaza Locker Pickup | NGO | 15:00 JST 2 day before pickup |
05:00-10:00 11:00-19:00 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Chubu Airport Terminal 2 2nd Floor Departure Lobby Locker Pickup | NGO | 15:00 JST 2 day before pickup |
05:00-10:00 10:30-15:00 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Fukuoka Airport International Terminal 1st Floor Locker Pickup | FUK | 15:00 JST 1 day before pickup |
05:00-10:00 10:30-20:30 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Naha Airport International Terminal 1st Floor Locker Pickup | OKA | 15:00 JST 1 day before pickup |
07:00-20:00 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Kansai Airport Terminal 1 1st Floor North Locker Pickup | KIX | 15:00 JST 1 day before pickup |
00:01-22:00 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| Kansai Airport Terminal 2 Global WiFi Counter Locker Pickup | KIX | 15:00 JST 1 day before pickup |
00:01-09:30 10:00-21:00 |
| Location | Reservation Deadline | Time Slot | |
|---|---|---|---|
| New Chitose Airport International Terminal 2nd Floor Locker Pick-Up | CTS | 15:00 JST 3 day before pickup |
07:00-18:30 |
| Location |
Terminal 3, 1F Arrivals Lobby "J WiFi & Mobile x GLOBAL WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-12:00) Pickup 2 (Available 13:00-20:30) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location | Terminal 3, 2F "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business hours |
Pickup 1 (Available 05:15-15:00) Pickup 2 (Available 15:30-23:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location | Terminal 1, 2F Access Plaza "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-10:00) Pickup 2 (Available 11:00-19:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the 2 day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location | Terminal 2, 2F Departure Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-10:00) Pickup 2 (Available 10:30-15:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the 2 day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location | International Terminal, 1F Arrival Lobby "Global WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 05:00-10:00) Pickup 2 (Available 10:30-20:30) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location |
International Terminal, 1F Arrival Lobby "J WiFi & Mobile x Global WiFi" Counter |
|---|---|
| Business Hours |
07:00-20:00 If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location | Terminal 1, 1F International Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
00:01-22:00 If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Kansai International Airport Terminal 2 Building
| Location |
Terminal 2, International Departure Gate "Global Wifi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
Pickup 1 (Available 00:01-09:30) Pickup 2 (Available 10:00-21:00) If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
| Location |
International Terminal, 2F Arrivals Lobby "Global WiFi x NINJA WiFi" Counter |
|---|---|
| Business Hours |
07:00-18:30 If you miss your designated time slot, please approach the counter staff for assistance. |
The deadline for web-based applications is 15:00 JST on the 3 day before the pickup date.
Please ask the counter staff for your order number if you are unable to pick up your order from the locker.
Business Hours: 10:00 - 19:00 (JST) Monday - Sunday (Open Everyday)